Senior Crew: Guest Experience Lead

Jollibee Group; Paombong; On-site; PHP 167,000 - 257,000; Full time

Job summary

Jollibee Group is seeking a Senior Crew in the Philippines to deliver friendly service, take orders, and respond to customer feedback with a positive attitude. The role requires sanitation duties and helping across store areas, with physical tasks such as standing for long periods and lifting equipment.

The position is full-time and targets individuals with a high school diploma, a customer-focused mindset, patience, responsibility, and strict attention to cleanliness and safety.

Qualifications

• At least a High School graduate.
• Full-time/ Regular employment.
• Has a customer-oriented approach.
• Patient and willing to learn.
• Responsible.
• Attentive to cleanliness and safety.

Responsibilities

• Provide good customer service and attend to customers' needs.
• Take and serve customers' orders.
• Deal with customer feedback with a positive attitude.
• Regular sanitation.
• Lend a hand to different store areas whenever needed.
• Physical work includes standing for long periods and lifting heavy restaurant equipment/ingredients.

Skills

Customer service

Patient

Willingness to learn

Attention to cleanliness and safety

Education

High School graduate

Job description

Jollibee Group is seeking a Senior Crew in the Philippines to deliver friendly service, take orders, and respond to customer feedback with a positive attitude. The role requires sanitation duties and helping across store areas, with physical tasks such as standing for long periods and lifting equipment.

The position is full-time and targets individuals with a high school diploma, a customer-focused mindset, patience, responsibility, and strict attention to cleanliness and safety.