Senior Crew: Service Lead & Sanitation Champion

Jollibee Group; Hinoba-an; Hybrid; PHP 167,000 - 234,000; Full time

Job summary

Jollibee Group is seeking a Senior Crew to deliver excellent customer service and efficiently take and serve orders. The role includes maintaining cleanliness, assisting in various store areas, and proactively handling customer feedback to ensure quality service.

The position requires ability to stand for long periods, reach high shelves, and lift heavy equipment; applicants should be ready to work as part of a team in a fast-paced environment.

Qualifications

• High School graduates welcome to apply.
• Willing to learn and work as part of a team.
• Responsible, patient, and hardworking.
• Committed to cleanliness, safety, and quality service.

Responsibilities

• Providing good customer service and attending to customers' needs.
• Taking and serving customers their orders.
• Dealing with customer feedback with a positive attitude.
• Regular sanitation.
• Lending a hand to different store areas whenever needed.
• Physical work includes standing for long periods, reaching counter tops/high storage shelves, being exposed to heavy smoke and steam, and lifting heavy restaurant equipment/ingredients.

Skills

Customer service

Teamwork

Safety awareness

Education

High School diploma

Job description

Jollibee Group is seeking a Senior Crew to deliver excellent customer service and efficiently take and serve orders. The role includes maintaining cleanliness, assisting in various store areas, and proactively handling customer feedback to ensure quality service.

The position requires ability to stand for long periods, reach high shelves, and lift heavy equipment; applicants should be ready to work as part of a team in a fast-paced environment.