On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time
Job Description
Key Responsibilities:
- Provide comprehensive deal support, efficiently triaging and managing various deal types in collaboration with Account Executives.
- Own and drive the successful delivery of improvements to both manual and automated commercial processes.
- Partner effectively with key stakeholders across sales, product, and engineering to enhance internal processes and operational efficiency.
- Lead data-driven analyses to provide actionable insights and influence key business outcomes.
- Manage case queues and fulfill reporting responsibilities with a strong program management mindset.
- Navigate and resolve ambiguous situations effectively, demonstrating strong problem‑solving skills.
- Contribute to a high-growth, fast-paced environment, leveraging expertise to adapt and excel.
Qualifications:
- Bachelor’s Degree required.
- Minimum of 3 years in a deal support role, ideally within a technology environment.
- Proven track record in successfully owning and delivering improvements to both manual and automated processes.
- Experience collaborating with Account Executives (AEs) and efficiently triaging various deal types.
- Experience utilizing Salesforce, with case management expertise preferred (administrator experience not required).
- Familiarity with Hubble dashboards.
- Excellent communication, negotiation, and interpersonal skills; demonstrated ability to partner with key stakeholders across sales, product, and engineering to improve internal processes.
- Strong business judgment, analytical skills, and the ability to work independently with limited direction and minimal oversight.
- Experience thriving in high-growth, fast-paced environments, with a demonstrated ability to lead data-driven analyses and influence business outcomes.
- Strong communication skills and the proven ability to navigate ambiguous situations effectively.
- A program management mindset for effectively handling case queues and fulfilling reporting responsibilities.