Commercial Analyst

Nityo Infotech Inc.; Taguig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A technology company in Taguig is seeking a candidate with a bachelor's degree and at least 3 years of experience in deal support. The role involves driving improvements to processes, collaborating with key stakeholders, and managing case queues. Strong communication and problem-solving skills are essential. Experience with Salesforce is highly advantageous. The position requires a proactive individual who thrives in fast-paced environments and can effectively lead data-driven analyses to influence business outcomes.

Qualifications

• Minimum of 3 years in a deal support role, ideally within a technology environment.
• Proven track record in delivering improvements to manual and automated processes.
• Experience collaborating with Account Executives and efficiently triaging various deal types.
• Strong business judgment and ability to work independently.

Responsibilities

• Drive improvements to deal support processes, ensuring efficiency and scalability.
• Partner with stakeholders to enhance internal processes.
• Lead data-driven analyses to influence key business decisions.
• Manage case queues and fulfill reporting responsibilities.

Skills

Problem-solving skills

Communication skills

Analytical skills

Negotiation skills

Interpersonal skills

Education

Bachelor's degree

Tools

Salesforce

Job description

On-site - Taguig 3-5 Yrs Exp Bachelor Full-time

Job Description

Key Responsibilities

• Own and drive improvements to both manual and automated deal support processes, ensuring efficiency and scalability.
• Partner effectively with key stakeholders across sales, product, and engineering to enhance internal processes and foster collaboration.
• Collaborate directly with Account Executives (AEs) to efficiently triage and support various deal types.
• Lead data-driven analyses to provide actionable insights and influence key business decisions.
• Manage case queues and fulfill reporting responsibilities with a strong operational and program management mindset.
• Navigate ambiguous situations with strong problem-solving skills and clear communication.

Qualifications

• Bachelor’s required.
• Minimum of 3 years in a deal support role, ideally within a technology environment.
• Proven track record in successfully owning and delivering improvements to both manual and automated processes.
• Experience utilizing Salesforce; strong experience with Salesforce Case management is highly advantageous (administrator experience not required).
• A program management mindset for effectively handling case queues and fulfilling reporting responsibilities.
• Experience collaborating with Account Executives (AEs) and efficiently triaging various deal types.
• Strong communication skills and the proven ability to navigate ambiguous situations effectively.
• Excellent communication, negotiation, and interpersonal skills; demonstrated ability to partner with key stakeholders across sales, product, and engineering to improve internal processes.
• Strong business judgment, analytical skills, and the ability to work independently with limited direction and minimal oversight.
• Experience thriving in high-growth, fast-paced environments, with a demonstrated ability to lead data-driven analyses and influence business outcomes.