Senior Collections Specialist: Drive Payments & Client Relationships

Gratitude Jobs Ahead Hr Inc; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Job summary

Gratitude Jobs Ahead Hr Inc in the Philippines seeks a skilled collection specialist to manage collection accounts, build strong client relationships, and coordinate with customers to ensure timely payments. You will analyze account discrepancies, maintain accurate records of payments and outstanding debts, and prepare regular progress reports, while working in an office-based role with standard hours.

The role emphasizes accountability, proactive issue resolution, and collaboration with finance

Qualifications

• Bachelor’s degree in Finance, Business Administration or related field.
• 5–8 years of experience in collections or finance-related roles.
• Strong negotiation and communication skills.
• Detail-oriented, proactive, and able to manage multiple accounts.
• Ability to work under pressure and meet deadlines.
• Office-based role with standard working hours.

Responsibilities

• Manage collection accounts and maintain customer relationships.
• Coordinate with clients to ensure timely payment of outstanding invoices.
• Analyze account discrepancies and formulate effective strategies to resolve issues.
• Maintain accurate records of collected payments and outstanding debts.
• Prepare regular reports on collection activities and progress.

Skills

Negotiation

Communication

Education

Bachelor's degree in Finance

Job description

Gratitude Jobs Ahead Hr Inc in the Philippines seeks a skilled collection specialist to manage collection accounts, build strong client relationships, and coordinate with customers to ensure timely payments. You will analyze account discrepancies, maintain accurate records of payments and outstanding debts, and prepare regular progress reports, while working in an office-based role with standard hours.

The role emphasizes accountability, proactive issue resolution, and collaboration with finance