Senior Collections Specialist – Accounts Receivable

Gratitude Philippines; Makati; On-site; PHP 360,000 - 480,000; Full time

Job summary

Gratitude Philippines is seeking a Collections Specialist to manage and oversee collection accounts, ensuring timely payments. You will communicate with clients about overdue balances and develop strategies for delinquent accounts, negotiating payment plans when needed.

The role requires maintaining detailed records of collections activity and customer interactions, and reporting on account status and collection goals to management. A background in finance or related field is ideal.

Qualifications

• Bachelor's degree in finance, business administration, or related field.
• 3-5 years in collections or accounts receivable.
• Strong negotiation and interpersonal skills.
• Ability to handle high-volume collections with accuracy.
• Detail-oriented with strong analytical skills.

Responsibilities

• Manage and oversee collection accounts to ensure timely payments.
• Communicate effectively with clients regarding overdue balances.
• Develop strategies for delinquent accounts and negotiate payment plans.
• Maintain detailed records of collections activity and customer interactions.
• Report on account status and collection goals to management.

Skills

Negotiation skills

Interpersonal skills

Education

Bachelor's degree in finance/business administration

Job description

Gratitude Philippines is seeking a Collections Specialist to manage and oversee collection accounts, ensuring timely payments. You will communicate with clients about overdue balances and develop strategies for delinquent accounts, negotiating payment plans when needed.

The role requires maintaining detailed records of collections activity and customer interactions, and reporting on account status and collection goals to management. A background in finance or related field is ideal.