Collections Specialist – Delinquent Accounts & Negotiation

Gratitude Philippines; Manila; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Philippines in Manila is seeking a Collection Account CSR to oversee collection accounts and ensure timely payments. You will communicate with clients about overdue balances and develop payment strategies.

The role requires 3–5 years in collections or accounts receivable, a bachelor’s degree, and strong negotiation and interpersonal skills. On-site position with benefits including HMO, incentives, and a signing bonus.

Qualifications

• Bachelor's degree in finance, business administration, or related field.
• 3–5 years in collections or accounts receivable.
• Strong negotiation and interpersonal skills.
• Ability to handle high-volume collections with accuracy.
• Detail-oriented with analytical skills.

Responsibilities

• Manage and oversee collection accounts to ensure timely payments.
• Communicate effectively with clients regarding overdue balances.
• Develop strategies for delinquent accounts and negotiate payment plans.
• Maintain detailed records of collections activity and customer interactions.
• Report on account status and collection goals to management.

Skills

Negotiation

Interpersonal skills

Education

Bachelor's degree in Finance or Business Admin

Job description

Gratitude Philippines in Manila is seeking a Collection Account CSR to oversee collection accounts and ensure timely payments. You will communicate with clients about overdue balances and develop payment strategies.

The role requires 3–5 years in collections or accounts receivable, a bachelor’s degree, and strong negotiation and interpersonal skills. On-site position with benefits including HMO, incentives, and a signing bonus.