Senior Client Services Manager — Flexible Growth

Hispanic Alliance for Career Enhancement; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

The Hispanic Alliance for Career Enhancement is seeking a Senior Manager for Client Services in Metro Manila, Philippines. The role involves managing client service activities, ensuring high quality service delivery, and providing leadership for team development. Candidates should have a Bachelor's degree, 5+ years of relevant experience, and strong leadership skills. This position offers an inclusive work environment and a commitment to diversity.

Qualifications

• 5+ years relevant work experience, or a combination of training and experience.
• Previous management experience leading a client-facing service team.
• Ability to work overnight hours.

Responsibilities

• Manage and oversee assigned Client Service Managers.
• Ensure high quality service is provided to all clients.
• Provide leadership for team growth and development.

Skills

Leadership

Client service management

Employee benefits knowledge

Microsoft Office proficiency

Fluent English

Education

Bachelor's degree in a related field

Job description

The Hispanic Alliance for Career Enhancement is seeking a Senior Manager for Client Services in Metro Manila, Philippines. The role involves managing client service activities, ensuring high quality service delivery, and providing leadership for team development. Candidates should have a Bachelor's degree, 5+ years of relevant experience, and strong leadership skills. This position offers an inclusive work environment and a commitment to diversity.