Senior Client Operation Officer, MDS Pricing, Master Data Services M/F

Crédit Agricole SA; Hinoba-an; On-site; PHP 1,353,000 - 1,804,000; Full time

Job summary

CACEIS Malaysia, part of Crédit Agricole Group, is seeking an experienced Banking Operations professional to manage securities valuation and related market data for global clients. You will work within APAC region, following a 9:00–18:00 schedule with shift rotations.

The role requires 3–5 years in banking operations, knowledge of investment instruments, and familiarity with data vendors such as Bloomberg or Reuters. A Bachelor degree is expected, based in Malaysia.

Qualifications

• Banking operations experience required with basic static data knowledge.
• Knowledge of different investment instrument types.

Responsibilities

• Deliver portfolio securities valuation for funds including FX, interest rates, and stale price analysis.
• Support global servicing from the assigned location with rotations and holiday/weekend coverage.
• Maintain up-to-date statistics and daily team checklists.
• Maintain relationships with management and assist with client inquiries.
• Escalate issues and provide backup to managers and officers.
• Monitor activity to ensure production requirements are met.

Skills

Data vendors knowledge

Excel VBA

Education

Bachelor Degree / BSc Degree or equivalent

Tools

Excel VBA

Job description

Business type

Types of Jobs - Asset Management

Job title

Contract type

Permanent Contract

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, MDS Pricing team, you will be responsible for the timely and accurate completion of security pricing valuation.

You will be supporting Global business with 8 working hours a day.

Shift hours would be on rotational basis and start between 7am MYT to 12pm MYT.

Region: APAC

Working Hours: 9:00am - 6:00pm

What will you do?

• Responsible for the day-to-day deliverables: Delivery of portfolio securities valuation for fund administered including Security Pricing, FX & Interest Rates, Stale Price Analysis, Customer Support, EUCs Update.
• Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required).
• Maintain statistics up to date (including daily team checklist update).
• Maintain organizational relationship with management line.
• Ensure effective resolution of enquiries.
• Escalation of issues & problems.
• Ensure effective resolution of enquiries.
• Act as back up to Assistant Manager & provide backup relief to all client operations officers.
• Assistance in monitoring team's activity to ensure that production requirements are met.

#LI-NA1

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

• Banking experience in operations with basic static data knowledge
• Knowledge of different investment instrument types

Level of minimal experience

3-5 years

Experience

Experience in banking operation environment

Required skills

Knowledge in data vendors i.e. Bloomberg / Telekurs / FTID / Reuters

Technical skills required

Knowledge in Excel VBA

Languages

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.
CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..