Client Operations Officer, Master Data Services M/F

Crédit Agricole SA; Hinoba-an; On-site; PHP 752,000 - 1,202,000; Full time

Job summary

CACEIS Malaysia, a trusted hub within the Crédit Agricole group, is seeking a Client Operations Officer for Master Data Services. You will help maintain accurate static data, support global servicing, and execute corporate actions with high quality.

The role involves coordinating with the Static Data team to ensure data integrity across systems. Reporting to the Static Data Manager, you will work in a dynamic environment in IOI City, Putrajaya, contributing to operational excellence in asset

Qualifications

• Bachelor degree in Investment Management or related field.
• 0–2 years banking operations experience or equivalent.
• Knowledge of Bloomberg or similar data providers is a plus.

Responsibilities

• Control and validate market data from providers.
• Analyze and execute corporate actions (dividends, spin-offs, splits).
• Ensure inquiries are handled promptly and accurately.
• Support Global Servicing from the assigned location, including shifts and holidays when required.
• Promote quality by coaching teammates and cross-training.

Skills

MS Excel

Data validation

Attention to detail

Education

Bachelor's degree / BSc

Tools

MDC

GP system

Job description

Client Operations Officer, Master Data Services M/F

Business type

Types of Jobs - Asset Management

Job title

Client Operations Officer, Master Data Services M/F

Contract type

Permanent Contract

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, Static Data team, you will be responsible for the timely and accurate update and maintenance of all static data in MDC and GP. Setups would include creation and/or amendment of static data in all the processing systems.

You will be supporting Global business with 8 working hours a day.

Shift hours would be between 8:00am-5:00pm

What will you do?

• Control and validate market data coming from data providers (Bloomberg, Reuters, etc.)
• Analyze and execute the corporate action event (dividend, spin off, shares split, etc.)
• Ensure internal and external enquiries are managed on time and with high quality standard
• Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required)
• Promote quality of deliverables by motivating, coaching and developing team members
• Ensure cross training and rotation of duties occurs on a regular basis to increase operational efficiency and reduce operational risk
• Periodic review of process to refresh understanding of requirements and review for compliance

#LI-NA1

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

• Relevant education background - Investment Management, Business Administration, Actuarial Science, etc.
• Knowledge in Bloomberg or other service providers will be an added advantage

Level of minimal experience

0-2 years

Experience

• Banking experience in operations with basic static data and corporate action knowledge

Required skills

• Competent in MS office especially Excel

Technical skills required

• Familiar with core platforms: MDC and all the GP

Languages

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..