Client Operations Officer, Group Invoicing (Contract) M/F

Crédit Agricole SA; Hinoba-an; On-site; PHP 369,000 - 584,000; Full time

Job summary

CACEIS Malaysia, part of the Crédit Agricole group, invites applications for a Client Operations Officer, Group Invoicing on a 12-month fixed-term contract. Based in Malaysia, the role focuses on fee schedules, invoicing setup, and client data handling within a global asset servicing network.

You will interpret fee schedules, generate invoices, and support reconciliations while coordinating with client-facing teams to ensure timely responses.

Qualifications

• Bachelor’s degree in Accounting & Finance or related field.
• 0-2 years of experience in client invoicing or accounts receivable.
• Fresh graduates welcome.

Responsibilities

• Interpret fee schedules/fee agreements with clients.
• Setup fees into invoicing system/templates.
• Retrieve and upload data; generate invoices and perform controls.
• Validate invoices and send to clients; follow up on aged receivables.

Skills

Fee Schedule Interpretation

Fee Agreement Understanding

Product Knowledge

Education

Bachelor's degree in Accounting & Finance

Job description

Client Operations Officer, Group Invoicing (Contract) M/F

General information

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024). By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.

Reference

2026-115503

Publication date

14/09/2026

Business type

Types of Jobs - Finance / Accounting

Job title

Client Operations Officer, Group Invoicing (Contract) M/F

Contract type

Fixed-Term Contract

Term (in months)

12 months

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9:00am – 6:00pm (Malaysia time)

What will you do?

• Fee Schedule/fee agreement interpretation
• Setup of fee rate into system/excel invoice template
• Retrieve and upload manual data collection
• Generate invoice, perform control and provide justification on trend analysis
• Validate invoice and send to client
• Follow up on aged receivables (unpaid outstanding invoices)
• Verify client’s authorization on invoice payment
• Justify break items on invoice payment mismatch against invoice amount
• Investigate and provide response to client/Client Facing teams within KPI’s timeline
• Coordinate with all related stakeholders to provide a consolidated response to client’s query
• Provide support on departmental or enterprise-wide initiative/projects

#LI-NA1

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

• Accounting & Finance degree or related experience
• Fresh graduates are welcome

Level of minimal experience

0-2 years

Experience

• Proficient in business language (English)
• Experience in the client billing process and/or account receivables process
• Experience in the Financial Services industry (e.g. Fund/Investor Services)

Required skills

• Understanding and application of Fee Schedule/Fee Agreement with client
• Understanding of Products offered to clients and its Operational nature