Senior Business Process Consultant EDI Operations (SAP SD/MM - EDI)

SmartRecruiters, Inc.; Taguig; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Hybrid work setup

HMO upon hire

Values-based culture

Work-life balance

Job summary

Continental Global Business Services Manila, Inc. seeks a Senior Business Process Consultant EDI Operations (SAP SD/MM - EDI) to lead strategic analysis and optimization of our EDI operations.

You will coordinate across IT, operations, and business units to ensure compliant and efficient data exchange worldwide. You will design, implement, and oversee EDI workflows, mentor junior staff, and monitor performance metrics to drive continuous improvement while maintaining data security and regulatory

Qualifications

• 3+ years in EDI operations or consulting.
• Experience with SAP EDI implementation.
• Strong analytical and problem-solving skills.
• Fluent English and MS Office 365.

Responsibilities

• Analyze and optimize EDI operations to reduce costs and improve service delivery.
• Design and oversee improvements to EDI workflows in compliance with standards and regulations.
• Collaborate with IT, operations, and business units to identify gaps and implement solutions.
• Manage EDI configurations, data mapping, and integration protocols for seamless data exchange.
• Develop and maintain detailed process documentation, SOPs, and technical specs.
• Monitor EDI KPIs and generate reports for senior stakeholders.
• Lead process-improvement initiatives using best practices to transform operations.
• Provide guidance to internal teams and external partners on EDI operations.

Skills

EDI operations

SAP EDI integration

Process mapping

Stakeholder management

Data security & compliance

Education

University degree in technical or economical discipline

Tools

SAP ERP

SPEEDI/JUNIQ add-ons

BMC Change & Incident Mgmt

Job description

Senior Business Process Consultant EDI Operations (SAP SD/MM - EDI)

• Full-time
• Legal Entity: Continental Global Business Services Manila, Inc. (2008)
• Working Time: Full Time

Role Overview

This position requires a Senior Business Process Consultant specializing in EDI Operations to manage critical operational functions within our banking organization in Timișoara, Romania. The successful candidate will be responsible for strategic process analysis, system optimization, and cross-functional coordination to ensure operational efficiency and regulatory compliance across all EDI operations.

Core Responsibilities

• Conduct comprehensive analysis and optimization of EDI operations and business processes to enhance efficiency, reduce operational costs, and improve service delivery standards
• Design, implement, and oversee improvements to EDI workflows in strict compliance with industry standards and regulatory requirements
• Collaborate with IT, operations, and business units to identify process gaps and develop comprehensive solutions
• Manage EDI system configurations, data mapping, and integration protocols to ensure seamless and accurate data exchange
• Develop and maintain detailed process documentation, standard operating procedures, and technical specifications
• Monitor EDI performance metrics, generate analytical reports, and provide actionable insights to senior stakeholders
• Lead process improvement initiatives utilizing established best practices and methodologies to drive organizational transformation
• Provide expert consultation to internal teams and external partners on EDI operations and industry best practices
• Mentor and supervise junior team members to ensure adherence to operational excellence standards
• Enforce data security, compliance, and quality standards across all EDI operations

Customer and Partner Engagement

• Establish and manage EDI connections with external partners, ensuring proper configuration and compliance
• Conduct requirements analysis and implement improvements based on partner specifications, blueprint design, and technical documentation
• Execute comprehensive testing protocols to validate correct implementation of EDI connections
• Manage EDI incidents escalated by ContiTech locations and coordinate solutions with external AMS providers and IT System Interfaces
• Initiate and manage BMC EDI changes in response to incidents or partner requests
• Administer change and incident management processes within BMC systems
• Maintain and utilize Global mailbox systems for EDI communications
• Interact across all organizational levels with internal customers, technical support resources, and external business partners including customers, banks, freight forwarders, and vendors

Project and Systems Management

• Participate in IT and business projects requiring EDI involvement and expertise
• Provide global support to Business Areas during SAP Rollout Projects for the EDI module
• Support and initiate process standardization initiatives for the EDI Module
• Lead and coordinate project teams as required for complex EDI implementations
• Submit internal requests for EDI packages offered by third-party providers
• Provide second-level support for EDI Local Key Users across the organization
• Develop and maintain a comprehensive Knowledge Network for EDI processes across global locations
• Ensure compliance with existing data and reporting standards and develop required standards as needed
• Coordinate and support ContiTech's local key users and contacts
• Provide functional guidance to ContiTech local key users for SAP EDI application utilization
• Serve as specialist contact for Sector IT departments and IT providers on cross-company EDI issues
• Develop and deliver training materials and conduct end-user training sessions
• Execute testing of problem fixes, enhancements, system upgrades, and new functionalities
• Administer SPEEDI/JUNIQ add-ons within ERP systems
• Create and maintain data interpretation routines and sequences
• Manage updates to SPEEDI/JUNIQ tables and configurations

Qualifications and Experience Requirements

• Minimum 3years of professional experience in EDI operations, business process consulting, or equivalent domain expertise
• Advanced proficiency in EDI standards and protocols (X12, EDIFACT, or equivalent frameworks)
• Minimum 3 years of hands-on experience with SAP EDI implementation and administration
• Advanced analytical and problem-solving capabilities with proven ability to translate complex operational challenges into actionable solutions
• Comprehensive expertise in process mapping, workflow optimization, and business process reengineering methodologies
• Exceptional communication and stakeholder management skills with demonstrated ability to influence across all organizational levels
• University degree in a technical or economical discipline
• Advanced proficiency in English and Microsoft Office 365
• Willingness to travel up to 30% of the time as operational requirements dictate

Benefits

• Hybrid work setup
• HMO upon hire
• Values-based culture
• Work-life balance