Senior Business Process Consultant EDI Operations (SAP SD/EDI)

Tasq Work; Makati; On-site; PHP 4,264,000 - 6,397,000; Full time

Job summary

Tasq Work is seeking a Senior Business Process Consultant specializing in EDI Operations to lead critical EDI initiatives for a banking organization. The role involves strategic process analysis, system optimization, and cross-functional coordination across global teams to ensure efficiency and regulatory compliance.

Responsibilities include designing EDI workflows, data mapping, incident and change management, and mentoring junior staff while maintaining data security across operations.

Qualifications

• Minimum 3 years of professional experience in EDI operations or equivalent domain expertise.
• Advanced proficiency in EDI standards and protocols (X12, EDIFACT, or equivalent).
• Hands-on experience with SAP EDI implementation and administration.
• Strong analytical and problem-solving capabilities to translate complex challenges into actionable solutions.
• Experience in process mapping, workflow optimization, and reengineering methodologies.

Responsibilities

• Analyze and optimize EDI operations to improve efficiency and reduce costs.
• Design and oversee improvements to EDI workflows with regulatory compliance.
• Collaborate with IT, operations and business units to close process gaps.
• Manage EDI configurations, data mapping, and integration protocols.
• Develop and maintain detailed process docs and SOPs.
• Monitor EDI metrics and provide insights to senior stakeholders.
• Lead process improvement initiatives using best practices.
• Provide expert consultation on EDI operations to internal teams and partners.
• Mentor junior team members and enforce data security standards.
• Ensure data security, compliance, and quality across EDI operations.
• Establish and manage EDI connections with external partners.

Skills

Advanced English

Stakeholder management

Process mapping

Analytical problem-solving

Communication

Education

University degree in technical or economical discipline

Tools

SAP EDI

SPEEDI/JUNIQ

Microsoft Office 365

BMC ITSM

ERP systems

Job description

Job Description

Role Overview

This position requires a Senior Business Process Consultant specializing in EDI Operations to manage critical operational functions within our banking organization in Timișoara, Romania. The successful candidate will be responsible for strategic process analysis, system optimization, and cross-functional coordination to ensure operational efficiency and regulatory compliance across all EDI operations.

Core Responsibilities

• Conduct comprehensive analysis and optimization of EDI operations and business processes to enhance efficiency, reduce operational costs, and improve service delivery standards
• Design, implement, and oversee improvements to EDI workflows in strict compliance with industry standards and regulatory requirements
• Collaborate with IT, operations, and business units to identify process gaps and develop comprehensive solutions
• Manage EDI system configurations, data mapping, and integration protocols to ensure seamless and accurate data exchange
• Develop and maintain detailed process documentation, standard operating procedures, and technical specifications
• Monitor EDI performance metrics, generate analytical reports, and provide actionable insights to senior stakeholders
• Lead process improvement initiatives utilizing established best practices and methodologies to drive organizational transformation
• Provide expert consultation to internal teams and external partners on EDI operations and industry best practices
• Mentor and supervise junior team members to ensure adherence to operational excellence standards
• Enforce data security, compliance, and quality standards across all EDI operations

Customer and Partner Engagement

• Establish and manage EDI connections with external partners, ensuring proper configuration and compliance
• Conduct requirements analysis and implement improvements based on partner specifications, blueprint design, and technical documentation
• Execute comprehensive testing protocols to validate correct implementation of EDI connections
• Manage EDI incidents escalated by ContiTech locations and coordinate solutions with external AMS providers and IT System Interfaces
• Initiate and manage BMC EDI changes in response to incidents or partner requests
• Administer change and incident management processes within BMC systems
• Maintain and utilize Global mailbox systems for EDI communications
• Interact across all organizational levels with internal customers, technical support resources, and external business partners including customers, banks, freight forwarders, and vendors

Project and Systems Management

• Participate in IT and business projects requiring EDI involvement and expertise
• Provide global support to Business Areas during SAP Rollout Projects for the EDI module
• Support and initiate process standardization initiatives for the EDI Module
• Lead and coordinate project teams as required for complex EDI implementations
• Submit internal requests for EDI packages offered by third-party providers
• Provide second-level support for EDI Local Key Users across the organization
• Develop and maintain a comprehensive Knowledge Network for EDI processes across global locations
• Ensure compliance with existing data and reporting standards and develop required standards as needed
• Coordinate and support ContiTech's local key users and contacts
• Provide functional guidance to ContiTech local key users for SAP EDI application utilization
• Serve as specialist contact for Sector IT departments and IT providers on cross-company EDI issues
• Develop and deliver training materials and conduct end-user training sessions
• Execute testing of problem fixes, enhancements, system upgrades, and new functionalities
• Administer SPEEDI/JUNIQ add-ons within ERP systems
• Create and maintain data interpretation routines and sequences
• Manage updates to SPEEDI/JUNIQ tables and configurations

Qualifications

• Minimum 3years of professional experience in EDI operations, business process consulting, or equivalent domain expertise
• Advanced proficiency in EDI standards and protocols (X12, EDIFACT, or equivalent frameworks)
• Minimum 3 years of hands‑on experience with SAP EDI implementation and administration
• Advanced analytical and problem‑solving capabilities with proven ability to translate complex operational challenges into actionable solutions
• Comprehensive expertise in process mapping, workflow optimization, and business process reengineering methodologies
• Exceptional communication and stakeholder management skills with demonstrated ability to influence across all organizational levels
• University degree in a technical or economical discipline
• Advanced proficiency in English and Microsoft Office 365
• Willingness to travel up to 30% of the time as operational requirements dictate