Senior Business Process Associate - Licensing & Data Ops

Manulife Global Solutions (MGS); Cebu City; On-site; PHP 380,000 - 460,000; Full time

Job summary

Manulife Global Solutions (MGS) is seeking a Business Process Senior Associate for its Retirement Operations team in MBPS. The role focuses on accurate process indexing, handling simple to complex tasks including Licensing work and Rep Maintenance, and ensuring quality and efficiency in daily operations.

The ideal candidate will have strong MS Office skills, familiarity with common business apps, and excellent written English.

Qualifications

• Proficiency in MS Office (Word, Excel, PowerPoint).
• Familiarity with web browsers and common business applications.
• Ability to compose grammatically correct, clear, and concise written communication.
• Undergraduates with at least 2 years of back-office experience may apply.
• Bachelor's Degree holders welcome to apply.

Responsibilities

• Process and capture information to system according to established methods and procedures.
• Practice good judgment in processing cases.
• Perform thorough checking for every case and eliminate financial errors.
• Suggest ways to improve current processes and team metrics.
• Serve other duties as assigned by Operation Management.

Skills

MS Office

Web browser familiarity

Written communication

Data entry

Typing speed 40 WPM

Education

Bachelor's Degree

Job description

Manulife Global Solutions (MGS) is seeking a Business Process Senior Associate for its Retirement Operations team in MBPS. The role focuses on accurate process indexing, handling simple to complex tasks including Licensing work and Rep Maintenance, and ensuring quality and efficiency in daily operations.

The ideal candidate will have strong MS Office skills, familiarity with common business apps, and excellent written English.