Senior Business Process Associate - Insurance Operations

Manulife Financial; Quezon City; Hybrid; PHP 469,000 - 725,000; Full time

Job summary

Manulife Financial Philippines is seeking Business Process Senior Associates to join our Insurance Operations team at MBPS. In this role, you will complete requests and transactions accurately and on time to meet service levels set by management and the business unit.

You will process and analyze transactions, master unit policies, and report issues. Ideal candidates have a degree or substantial back-office experience, proficiency in MS Office, fast, accurate data entry, and strong written

Qualifications

• Bachelor’s degree or higher; 1 year back-office experience preferred.
• Undergraduates with 2 years completed must have at least 2 years relevant experience.
• Proficient in MS Office and data entry.
• Able to compose clear written communication.
• Typing speed 35 WPM with high accuracy.

Responsibilities

• Process and analyze transactions per SLA.
• Master Business Unit policies governing the transactions.
• Report system issues affecting operations.
• Perform other duties as assigned by Operations Management.

Skills

MS Office

Typing 35 WPM

Written communication

Web browser familiarity

Back-office experience

Education

Bachelor’s degree

Undergraduate, 2 years completed

Job description

Manulife Financial Philippines is seeking Business Process Senior Associates to join our Insurance Operations team at MBPS. In this role, you will complete requests and transactions accurately and on time to meet service levels set by management and the business unit.

You will process and analyze transactions, master unit policies, and report issues. Ideal candidates have a degree or substantial back-office experience, proficiency in MS Office, fast, accurate data entry, and strong written