Senior Business Operations Specialist

Mimacom; España; On-site; PHP 3,997,000 - 5,451,000; Full time

Benefits offered by this job

Holidays & Flextime

Team Get-Togethers

Career Growth

Choose Your OS

Job summary

Mimacom is seeking a Senior Business Operations Specialist to act as the operational backbone across forecasting, financial tracking, and data governance. The role is a maternity leave replacement with potential for long-term continuity, offering exposure to enterprise-scale software engineering, cloud, and AI initiatives.

You will own forecasting, manage contracts and billing, and deliver dashboards with KPIs to support data-driven decisions while ensuring data integrity across CRM and

Qualifications

• Several years of experience in business operations or related functions.
• Strong forecasting, budgeting, and financial reporting skills.
• Experience supporting contract management, billing, and revenue activities.
• Excellent analytical ability to translate data into insights.
• Experience with CRM and finance systems; focus on data quality.
• Strong stakeholder management and cross-functional collaboration.
• Very good Spanish (C1) and English (C1).

Responsibilities

• Own the forecasting process and monitor forecast accuracy, backlog and budget variances.
• Support contract administration, billing, revenue management, and reporting.
• Deliver KPIs, dashboards and performance reports to enable data-driven decisions.
• Champion data quality across CRM, finance, and accounting systems.
• Identify process improvements to drive operational efficiency.
• Provide day-to-day operational support and manage ad hoc requests.

Skills

Forecasting

Data governance

Operational excellence

CRM experience

Stakeholder management

Bilingual Spanish/English

Tools

CRM

Finance systems

Job description

Descripción del trabajo

Are you a highly organized operations professional with a strong analytical mindset and a passion for driving business performance? We are looking for a Senior Business Operations Specialist to play a key role in forecasting, financial tracking, data governance, and operational excellence across the organization.

At Mimacom, we empower enterprises to thrive in the digital age by delivering innovative software engineering, cloud, and AI solutions. We combine deep technical expertise with a collaborative, people-first culture, helping clients solve complex challenges and create sustainable business value.

As a Senior Business Operations Specialist, you will be responsible for ensuring operational transparency and business accuracy across key commercial and financial processes. This position is offered as a maternity leave replacement with an expected duration of at least 18 months. As Mimacom continues to grow, we see this as an excellent opportunity for a long‑term collaboration, with the potential to transition into a permanent role based on business needs and performance.

What You'll Do

As a Senior Business Operations Specialist, you are the operational backbone of the business, ensuring that financial performance, business data, and operational processes remain accurate, efficient, and aligned. Here's what that looks like:

• Own the forecasting process: Monitor forecast accuracy, track order backlog and budget performance, and identify, analyze, and communicate variances, risks, and opportunities.
• Support business operations execution: Manage and coordinate key processes related to contract administration, billing activities, revenue management, and operational reporting.
• Deliver meaningful business insights: Prepare and maintain KPIs, dashboards, and performance reports that support data-driven decision-making across the organization.
• Champion data quality: Ensure the integrity, consistency, and completeness of information across CRM, finance, and accounting systems through proactive data management and governance.
• Drive operational excellence: Identify opportunities to improve processes, streamline workflows, and enhance operational efficiency across teams.
• Enable day‑to‑day business success: Provide reliable administrative and operational support, managing ad hoc requests while ensuring smooth execution of business activities.

What You'll Bring

You are detail‑oriented, analytical, and comfortable working at the intersection of operations, finance, and business management. You enjoy creating structure, solving problems, and ensuring that critical business processes run smoothly. You also bring:

• Several years of experience in Business Operations, Finance Operations, Sales Operations, Commercial Operations, or a similar business support function.
• Strong understanding of forecasting, budgeting, financial reporting, and operational performance tracking.
• Experience supporting contract management, billing processes, and revenue-related activities.
• Excellent analytical skills with the ability to translate data into actionable business insights.
• Hands‑on experience working with CRM, finance, and accounting systems while maintaining a strong focus on data quality.
• Strong stakeholder management and communication skills, with the ability to collaborate across different business functions.
• Very good Spanish (min. C1) and English (min. C1).

What to Expect

Your personal and professional growth is important to us, and we offer a range of benefits and opportunities to support your journey. Here's what you can expect when joining our team:

• Holidays & Flextime: You will enjoy 30 days of vacation. We understand that while you love your work, it's just one part of a whole person. That's why we allow you to work in a way that accommodates your lifestyle and other commitments.
• Career Growth: We'll work together to create a development plan that supports your ambitions and helps you grow your skills.
• Choose Your OS: Whether you prefer macOS or Windows, we've got you covered.
• Team Get‑Togethers: We love connecting in person through team events, meals, and company gatherings.

At Mimacom, we believe that diversity drives innovation and better outcomes. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applications from candidates of all backgrounds and experiences and are dedicated to providing equal opportunities for all.