Overview:
Experienced version of the implementation/business analyst role, with greater ownership of client implementations, stakeholder management, requirements analysis, solution design, process improvement, and project delivery. Based on company's implementation-focused analyst roles in the Philippines, the position usually acts as the bridge between business stakeholders, clients, and technical teams.
Job Description:
Business Analysis & Requirements Management
- Proven experience in business and process analysis, including requirements gathering, user stories, acceptance criteria, process design, and impact analysis.
- Lead discovery sessions with clients and stakeholders.
- Gather, analyze, and document business and functional requirements.
- Translate business requirements into system and process solutions.
- Validate requirements throughout the implementation lifecycle.
System Implementation
- Lead implementation of business applications, digital platforms, and operational tools.
- Configure solutions according to business requirements.
- Coordinate data migration, process mapping, and workflow design activities.
- Ensure solutions align with business and client objectives.
Testing & Quality Assurance
- Oversee UAT planning and execution.
- Review test cases and test scenarios.
- Track defects, coordinate fixes, and obtain stakeholder sign-off.
- Support deployment and post-implementation stabilization.
Stakeholder & Client Management
- Act as the primary point of contact for implementation activities.
- Conduct workshops, requirement walkthroughs, and solution demonstrations.
- Present project updates to leadership and clients.
- Manage expectations, timelines, risks, and dependencies
Process Improvement
- Analyze current-state and future-state processes.
- Identify automation and efficiency opportunities.
- Recommend operational improvements and technology enhancements.
- Support change management and user adoption
Project Delivery
- Participate in Agile delivery ceremonies.
- Manage project documentation and implementation artifacts.
- Coordinate with developers, QA teams, and business users.
- Ensure successful project delivery within agreed timelines.
Qualifications:
- AI/AI tools and Working knowledge of Agile methodologies, SDLC, SQL, data analysis, APIs, and system integrations.
- 3-7+ years of experience in Business Analysis, Systems Implementation, Business Operations, or Technology Delivery.
- Experience gathering and documenting business and functional requirements.
- Ability to translate business needs into system solutions.
Working Setup:
- Hybrid (2 Days on-site and 3 Days WFH a week)
- Night Shift Schedule
- Office Location: BGC taguig City