Senior Business Analyst, HRIS & Payroll Systems Lead

Business Process Outsourcing International, Inc.; Pasay; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Business Process Outsourcing International, Inc. in Makati seeks a Senior Business Analyst to support business and technology initiatives through requirements analysis, process improvement, system implementation, and stakeholder coordination.

The ideal candidate has strong experience in business analysis, process mapping, requirements gathering, UAT, and enterprise application implementation, preferably with HRIS, payroll, timekeeping, or workforce management systems.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, Business Administration, Human Resource Management, Management Information Systems
• At least 3 years of experience in Business Analysis, Systems Analysis, HRIS implementation, or related field
• Hands-on in: Requirements gathering, Business process analysis, Process mapping, Gap analysis, Business rules documentation, Functional requirements, System testing and validation, UAT coordination, System implementation

Responsibilities

• Lead and facilitate requirements gathering sessions with business users and key stakeholders
• Analyze business requirements, existing processes, and system capabilities to identify gaps, risks, and improvement opportunities
• Translate business requirements into clear and actionable functional requirements and system specifications
• Develop and maintain business analysis documentation (Business Rules, Process Design Documents, Process Maps, Work Instructions, Requirements, User Stories)
• Map current and future-state business processes and recommend improvements
• Collaborate with technical teams to ensure requirements are translated into system solutions
• Support HRIS, payroll, timekeeping, and workforce management system implementations
• Develop and coordinate UAT activities (test scenarios, test cases, issue tracking, validation)
• Investigate, document, and resolve system issues and requirement-related concerns
• Validate system functionality against approved requirements and process specs
• Participate in system implementation activities (configuration review, data validation, testing, go-live)
• Monitor project requirements, dependencies, issues, and changes
• Facilitate communication between business stakeholders and technical teams
• Identify opportunities to improve processes, system efficiency, and user experience
• Support Agile activities (refinement, sprint planning, backlogs, demos, retros)
• Maintain accurate project documentation
• Provide post-implementation support and identify enhancements

Skills

Business Analysis

Stakeholder Management

Communication

Problem Solving

Documentation

Education

Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, Business Administration, HR Management, MIS

Tools

Azure DevOps

JIRA

SQL

Power BI

Job description

Business Process Outsourcing International, Inc. in Makati seeks a Senior Business Analyst to support business and technology initiatives through requirements analysis, process improvement, system implementation, and stakeholder coordination.

The ideal candidate has strong experience in business analysis, process mapping, requirements gathering, UAT, and enterprise application implementation, preferably with HRIS, payroll, timekeeping, or workforce management systems.