Senior Business Analyst

Sodexo On-site Services Philippines, Inc.

Makati

On-site

PHP 1,200,000 - 1,800,000

Full time

9 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Sodexo On-site Services Philippines, Inc. is seeking an experienced Business Analyst to drive requirements gathering, process improvements, and SDLC support for software initiatives. You will collaborate with developers, QA, architects, and business stakeholders to deliver measurable business outcomes.

The role emphasizes strong BA skills, agile/scrum familiarity, and a proven ability to manage multiple projects while validating requirements and coordinating UAT across teams.

Qualifications

Bachelor's degree in IT/CS/IS/Engineering or related field.
Certifications in BA/Agile/PM are a plus but not required.
8+ years of experience as a Business Analyst in software or digital Projects.
Strong requirements gathering, SDLC, and UAT experience.
Experience with Agile/Scrum and traditional project delivery methods.

Responsibilities

Lead Business Analysis & Requirements Gathering across projects.
Meet with stakeholders to understand business needs, goals, and challenges.
Gather, analyze, and document requirements for new systems and enhancements.
Translate requirements into functional specs and user stories for dev teams.
Evaluate requirements for completeness, feasibility, and alignment with objectives.
Manage changes and assess impact on projects.
Support SDLC from planning to deployment.
Create test scenarios and UAT criteria; coordinate testing activities.
Maintain stakeholder alignment and manage risks and priorities.
Contribute to continuous improvement and user experience enhancements.
Prepare key documentation (BRD, FSD, User Stories, Use Cases) and governance artifacts.

Skills

Business analysis

Requirements gathering

Stakeholder management

User Acceptance Testing

Process mapping

SDLC knowledge

Agile/Scrum

Change management

Education

Bachelor's degree in IT/CS/IS/Engineering

Tools

Jira

Azure DevOps

Triskell

Confluence

SharePoint

Lucidchart

Excel

PowerPoint

Teams

SQL tools

Job description

Key Responsibilities

Business Analysis & Requirements Gathering
Meet with stakeholders to understand business needs, goals, and challenges.
Gather, analyze, and document requirements for new systems, enhancements, and projects.
Translate business requirements into clear functional specifications and user stories for development teams.
Evaluate requirements to ensure they are complete, feasible, and aligned with business objectives.
Manage requirement changes and assess their impact on projects.
Process Improvement
Review current business processes and identify opportunities for improvement.
Recommend solutions that simplify work, reduce manual tasks, and improve efficiency.
Design future-state workflows and process improvements.
Ensure solutions provide measurable business benefits.
Solution Design & Project Delivery
Collaborate with developers, architects, and project teams to design effective solutions.
Support the full Software Development Life Cycle (SDLC), from planning to deployment.
Help prioritize project requirements based on business value and impact.
Ensure delivered solutions meet business expectations and requirements.
User Acceptance Training (UAT)
Create test scenarios and acceptance criteria.
Coordinate testing activities with business users.
Validate that solutions work as intended before deployment.
Track and help resolve issues identified during testing.
Stakeholder Management
Serve as the key point of contact between business and technical teams.
Facilitate discussions and ensure alignment among stakeholders.
Communicate technical concepts in a clear and easy-to-understand manner.
Manage expectations, risks, and project priorities.
Continuous Improvement & User Experience
Gather user feedback to identify opportunities for enhancements.
Recommend improvements to existing applications and processes.
Help ensure systems are user-friendly, efficient, and aligned with business needs.
Contribute ideas for future product and application enhancements.
Documentation & Governance
Prepare And Maintain Key Project Documentation, Including
Business Requirements Documents (BRD)
Functional Specifications
User Stories and Acceptance Criteria
Process Flows and Use Cases
Test Scenarios and UAT Documents
User Guides and Operating Procedures
Implementation & Production Support
Support system launches and implementation activities.
Assist with user training and change management efforts.
Help investigate and resolve production issues.
Participate in post-implementation reviews to ensure project success.

Qualifications

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering , or a related field.

Certifications

Certifications in Business Analysis, Agile, Scrum, Product Management, or Project Management are a plus but not required.

Experience

At least 8 years of experience as a Business Analyst , preferably in software development, digital transformation, or technology-driven organizations.

Strong Experience Gathering, Analyzing, And Documenting Business Requirements.

Hands-on experience working across the Software Development Life Cycle (SDLC). Experience collaborating with developers, QA testers, architects, project managers, and business stakeholders.

Strong background in User Acceptance Testing (UAT) and requirements validation. Familiarity with both Agile/Scrum and traditional project delivery methodologies. Ability to manage multiple projects, applications, or stakeholder groups at the same time.

Skills and Knowledge