Senior Business Analyst - Project Based (8 Months)

Business Process Outsourcing International, Inc.; Makati; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Business Process Outsourcing International, Inc. in Manila seeks a Senior Business Analyst to drive requirements analysis, process improvement, system implementations, and stakeholder coordination.

You will translate business needs into effective system and process solutions. The ideal candidate has strong experience in business analysis, process mapping, requirements gathering, UAT, and enterprise application implementation, preferably with exposure to HRIS, payroll, timekeeping, or workforce

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, Business Administration, Human Resource Management, Management Information Systems.
• At least 3 years of experience in Business Analysis, Systems Analysis, HRIS implementation, or a related field.
• Hands-on experience in requirements gathering, business process analysis, process mapping, gap analysis, business rules documentation, functional requirements documentation, system testing and validation, UAT coordination, and system implementation.
• Strong analytical and problem-solving skills and excellent communication, presentation, coordination, and stakeholder management.
• Experience with HRIS, payroll, timekeeping, or workforce management systems is highly preferred; familiarity with Agile methodologies and tools like Azure DevOps, JIRA, SQL, and Power BI.

Responsibilities

• Lead and facilitate requirements gathering sessions with business users and key stakeholders.
• Analyze business requirements, existing processes, and system capabilities to identify gaps, risks, and improvement opportunities.
• Translate business requirements into clear and actionable functional requirements and system specifications.
• Develop and maintain business analysis documentation: Business Rules, Process Design Documents, Process Maps, Work Instructions, Business and Functional Requirements, User Stories and Acceptance Criteria.
• Map current and future-state processes and recommend improvements where appropriate.
• Collaborate with technical teams to ensure requirements are understood and translated into system solutions.
• Support HRIS, payroll, timekeeping, and workforce management system implementations from planning through go-live.
• Develop and coordinate UAT activities, including test scenarios, test cases, issue tracking, and validation of results.
• Investigate and resolve system issues and requirement-related concerns with users and technical teams.
• Validate system functionality against approved requirements and specifications.
• Participate in system implementation activities: configuration review, data validation, testing, deployment prep, go-live support.
• Monitor project requirements, dependencies, issues, and changes throughout the lifecycle.
• Facilitate communication between business stakeholders and technical teams to ensure alignment.
• Identify opportunities to improve business processes and user experience and support Agile project activities.

Skills

Requirements Gathering

Process Mapping

Gap Analysis

Business Rules Documentation

Functional Requirements

Process Design

Work Instructions

User Stories & Acceptance Criteria

Education

Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, Business Administration, Human Resource Management, Management Information Systems

Tools

Azure DevOps

JIRA

SQL

Power BI

Job description

Job Summary

We are looking for a Senior Business Analyst to support business and technology initiatives through requirements analysis, process improvement, system implementation, and stakeholder coordination. The role will work closely with business users, project teams, developers, and other stakeholders to translate business requirements into effective system and process solutions.

The ideal candidate has strong experience in business analysis, process mapping, requirements gathering, UAT, and enterprise application implementation, preferably with exposure to HRIS, payroll, timekeeping, or workforce management systems.

Key Responsibilities

• Lead and facilitate requirements gathering sessions with business users and key stakeholders.

• Analyze business requirements, existing processes, and system capabilities to identify gaps, risks, and improvement opportunities.

• Translate business requirements into clear and actionable functional requirements and system specifications.

• Develop and maintain business analysis documentation, including:

  • Business Rules Documentation

  • Process Design Documents

  • Process Maps

  • Work Instructions

  • Business and Functional Requirements

  • User Stories and Acceptance Criteria

• Map current and future-state business processes and recommend improvements where appropriate.

• Collaborate with technical teams to ensure that business requirements are properly understood and translated into system solutions.

• Support HRIS, payroll, timekeeping, and workforce management system implementations from planning through deployment and go-live.

• Develop and coordinate User Acceptance Testing (UAT) activities, including test scenarios, test cases, issue tracking, and validation of system results.

• Work with users and technical teams to investigate, document, and resolve system issues and requirement-related concerns.

• Validate system functionality against approved business requirements and process specifications.

• Participate in system implementation activities, including configuration review, data validation, testing, deployment preparation, and go-live support.

• Monitor project requirements, dependencies, issues, and changes throughout the implementation lifecycle.

• Facilitate communication between business stakeholders and technical/project teams to ensure alignment.

• Identify opportunities to improve business processes, system efficiency, and user experience.

• Support Agile project activities such as requirements refinement, sprint planning, backlog discussions, demos, and retrospectives.

• Maintain accurate project and requirements documentation throughout the system lifecycle.

• Provide post-implementation support and assist in identifying further system and process enhancements.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, Business Administration, Human Resource Management, Management Information Systems, or a related discipline.

• At least 3 years of experience in Business Analysis, Systems Analysis, HRIS implementation, or a related field.

• Hands-on experience in:

  • Requirements gathering

  • Business process analysis

  • Process mapping

  • Gap analysis

  • Business rules documentation

  • Functional requirements documentation

  • System testing and validation

  • UAT coordination

  • System implementation

• Strong analytical and problem-solving skills.

• Excellent communication, presentation, coordination, and stakeholder management skills.

• Ability to translate complex business requirements into clear functional requirements and actionable system specifications.

• Experience supporting projects from requirements gathering through implementation and go-live.

• Experience with HRIS, payroll, timekeeping, or workforce management systems is highly preferred.

• Familiarity with Agile methodologies and project management practices.

• Working knowledge of tools such as Azure DevOps, JIRA, SQL, and Power BI.

• Knowledge of end-to-end HR processes and enterprise application implementation is an advantage.

Preferred Technical & Business Skills

Business Analysis

• Requirements Gathering

• Process Mapping

• Gap Analysis

• Business Rules Documentation

• Functional Requirements

• Process Design

• Work Instructions

• User Stories & Acceptance Criteria

Testing & Implementation

• UAT Planning and Execution

• Test Scenario Development

• Defect / Issue Management

• System Validation

• Data Validation

• Implementation & Go-Live Support

HRIS / Business Domain

• HRIS

• Payroll

• Timekeeping

• Workforce Management

• End-to-End HR Processes

• Enterprise Applications

Tools & Methodologies

• Agile / Scrum

• Azure DevOps

• JIRA

• SQL

• Power BI

• Process Improvement

Key Competencies

• Business & Systems Analysis

• Stakeholder Management

• Critical Thinking

• Problem Solving

• Process Improvement

• Requirements Management

• Documentation

• Project Coordination

• Change Management

• Attention to Detail