Senior Branch Growth & Operations Lead

Metrobank; Pasig; Vor Ort; PHP 1.200.000 - 2.000.000; Vollzeit

Zusammenfassung

Metrobank in Pasig seeks a Branch Head to drive business growth, lead branch operations, and ensure compliance with bank policies and regulations. You will implement management strategies to enhance profitability and service quality, resolve complex customer issues, and mentor the branch team.

The role requires a strong sales focus, risk awareness, and leadership to deliver exceptional customer experience across deposits, loans, and other banking products.

Qualifikationen

• Bachelor’s degree in a related field is required.
• Master’s degree or post-graduate studies are an advantage.
• Certifications in sales, leadership, or banking operations are preferred but not required.
• Minimum of ten (10) years of banking experience, including at least five (5) years in a managerial or supervisory role within branch operations.
• Proven track record in sales generation, client relationship management, and team leadership.
• Experience in overseeing full branch operations, including customer service, compliance, and operational risk management.

Aufgaben

• Drive business growth by meeting or exceeding branch sales targets for deposits, loans, investments, and other products and services.
• Deepen customer engagement with multi-product sales strategies and cross-selling opportunities.
• Expand client base by networking with local businesses and community organizations to attract new clients.
• Enhance customer experience and profitability by analyzing market trends and offering products to meet customer needs.
• Lead and mentor branch personnel to achieve sales and operational objectives while upholding integrity and bank values.

Kenntnisse

Sales generation

Client relationship management

Team leadership

Compliance & risk management

Branch operations management

Root-cause analysis

Ausbildung

Bachelor’s degree in Business Administration / Banking & Finance / Economics

Master’s degree or relevant post-graduate studies (advantage)

Certifications in sales/leadership/banking operations (e.g., Certified Branch Manager)

Jobbeschreibung

Metrobank in Pasig seeks a Branch Head to drive business growth, lead branch operations, and ensure compliance with bank policies and regulations. You will implement management strategies to enhance profitability and service quality, resolve complex customer issues, and mentor the branch team.

The role requires a strong sales focus, risk awareness, and leadership to deliver exceptional customer experience across deposits, loans, and other banking products.