Senior Boat Captain — Safety, Service & Guest Experience

Crimson Resort and Spa Boracay; Malay; On-site; PHP 502,000 - 725,000; Full time

Job summary

Crimson Resort and Spa Boracay seeks a Boat Captain to oversee speedboat operations, supervise crew, and ensure safety and guest satisfaction. You will conduct safety briefings, manage vessel maintenance, and coordinate transfers with airport staff and Guest Relations to deliver exceptional service in a resort setting.

The role requires English proficiency, a college degree, and a minimum of five years in relevant experience, with a license (Boat Captain 1 or 2) preferred.

Qualifications

• College level or 4-year degree required.
• At least 5 years relevant experience in a hotel or resort setting preferred.
• Knowledge in speedboat maintenance; English speaking.
• Boat captain license (1 or 2) preferred.

Responsibilities

• Supervise Boat Crew and Boat Attendants; ensure efficiency and safety of speedboat operations.
• Conduct mandatory safety briefings before departures and monitor passenger welfare.
• Coordinate with airport representatives and Guest Relations Officers for guest arrivals and transfers.
• Maintain vessel cleanliness, log sheets, and scheduling of shuttle/boat services.
• Address guest inquiries on island activities and services and ensure guest satisfaction.

Education

College level or 4-year degree

Job description

Crimson Resort and Spa Boracay seeks a Boat Captain to oversee speedboat operations, supervise crew, and ensure safety and guest satisfaction. You will conduct safety briefings, manage vessel maintenance, and coordinate transfers with airport staff and Guest Relations to deliver exceptional service in a resort setting.

The role requires English proficiency, a college degree, and a minimum of five years in relevant experience, with a license (Boat Captain 1 or 2) preferred.