Senior Billing Operations Analyst

Genfinity; Makati; Hybrid; PHP 762,000 - 912,000; Full time

Job summary

Genfinity is seeking a Senior Billing Operations Analyst in Manila Bay area to own complex billing processes and drive data accuracy across systems. The role requires expediting reconciliations, collaborating with Sales, Legal, and Finance, and guiding CPQ-related billing configurations.

You will lead MoM flux analysis, review contracts pre-invoicing, and partner on automation efforts with Workday migrations. Strong Excel and Salesforce CPQ experience are essential.

Qualifications

• 4+ years of hands-on experience in billing, accounts receivable, or revenue operations.
• Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent practical experience).
• Advanced Excel proficiency (pivot tables, XLOOKUP/VLOOKUP, dynamic reconciliation models).
• Analytical mindset with MO MoM flux analysis, complex data reconciliation.
• Strong written and verbal communication with non-finance partners.
• Ability to prioritize multiple deliverables under tight deadlines.

Responsibilities

• Execute complex manual billing end-to-end across entities, including custom contracts, amendments, usage-based fees, and bundles.
• Audit and reconcile billing data across Salesforce, internal systems, and AR ledgers to ensure alignment with terms.
• Perform MoM flux analysis and present key findings to leadership.
• Review contracts pre-invoicing to validate schedules and CPQ configuration.
• Partner with Sales, Legal, and Revenue Accounting as Billing SME.
• Support automation and system migrations, including UAT and data validation for CPQ+Billing and Workday.
• Create and optimize Salesforce and Excel billing reports for leadership decisions.

Skills

Billing operations

Data analysis

Communication skills

Cross-functional collaboration

Self-management

Education

Bachelor’s degree in Accounting/Finance/Business

Tools

Salesforce CPQ

Excel

Workday

Job description

Senior Billing Operations Analyst

About the role:

As a Senior Billing Operations Analyst, you will serve as a subject matter expert and operational lead within billing function, owing complex manual billing processes, driving data accuracy through rigorous reconciliation, and leading initiatives that improve how we bill and recognize revenue across our product portfolio.

This is a high-impact, execution-oriented role for someone who is equally comfortable heads-down resolving a billing discrepancy and reviewing month-over-month flux analysis. You will operate independently, develop best practices, and serve as a trusted cross-functional partner across Sales, Success, RevOps, AR/Collections, and Finance.

What You’ll Own

• Complex Manual Billing Execution: Process end-to-end high-volume and non-standard billing arrangements across multiple entities, including custom enterprise contracts, mid-term amendments, usage-based fees, and multi-product bundles.
• Data Integrity & Reconciliation: Audit and reconcile billing data across Salesforce, internal systems, and Accounts Receivable ledgers to ensure 100% alignment between executed deal terms and customer invoicing.
• Variance & Flux Analysis: Perform month-over-month (MoM) flux analysis on billing and revenue metrics. Investigate root causes for discrepancies and articulate key findings clearly to Revenue Accounting and Finance leadership.
• Contract & Salesforce CPQ Review: Review executed contracts prior to invoicing to validate billing schedules, ensure accurate CPQ configuration, and proactively eliminate error sources before customer delivery.
• Cross-Functional Partnership: Serve as the primary Billing SME for Sales, Legal, and Revenue Accounting teams. Advise on commercial deal structuring and rapidly resolve complex customer billing escalations.
• Process Optimization & System Migration: Partner with Business Systems teams to automate manual workflows. Actively support system migration initiatives, including UAT (User Acceptance Testing) and data validation for our Salesforce CPQ+Billing and Workday implementations.
• Reporting & Ad Hoc Analytics: Build, maintain, and optimize custom Salesforce and Excel billing reports to support leadership decision-making and satisfy ad hoc audit or data requests.

Required Qualifications

• Experience: 4+ years of hands-on experience in billing, accounts receivable, or revenue operations within a fast-paced environment.
• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience).
• Technical Skills: Advanced Excel proficiency (pivot tables, XLOOKUP/VLOOKUP, dynamic reconciliation models, and data manipulation).
• Analytical Mindset: Proven ability to perform month-over-month flux analysis, reconcile complex datasets, and pinpoint underlying operational root causes.
• Communication & Collaboration: Strong written and verbal communication skills with a track record of translating complex financial and technical details for non-finance partners.
• Adaptability & Drive: High level of self-direction and organization; comfortable prioritizing multiple competing deliverables under tight deadlines.

Preferred Qualifications

• Hands-on experience with Salesforce or Salesforce CPQ
• Strong understanding of SaaS, recurring revenue and subscription-based billing models.
• Direct experience with end-to-end Order-to-Cash (O2C) workflows and contract management.
• Prior involvement in system implementation, ERP migration, or operational process transformation.
• Experience working cross-functionally with Sales, Legal, and Revenue Accounting teams

Work Arrangement

• Hybrid setup with onsite reporting at One Ayala, Makati once or twice per month.
• US business hours, 12:00 AM to 9:00 AM Manila Time.

Compensation

Earn up to PHP 75,000, depending on skills and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.