Senior Billing Analyst

Quisumbing Torres; Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

Quisumbing Torres is seeking a Senior Billing Analyst in Manila to manage high-value billing accounts, ensure accuracy, and push for efficiency improvements. The role emphasizes quality reviews and proactive stakeholder engagement in a dynamic professional services setting.

You will participate in UAT, generate billing reports, and provide coaching to newer staff, while adapting to changing priorities in a fast-paced environment.

Qualifications

• Bachelor's degree in business administration, commerce, finance, liberal arts, or related courses.
• Prior experience in a billing role.
• General understanding of accounting or finance principles within professional services.
• Knowledge and experience of financial systems (SAP preferred but not required).
• Good working knowledge of MS Office applications (Excel, Word, Outlook).
• Keen attention to details and effective organizational skills.
• Excellent English communication skills (verbal and written).
• Ability to elevate and challenge deviations from standard processes.
• Ability to prioritize and handle multiple tasks to meet deadlines.
• Strong problem solving and analytical skills.
• Ability to anticipate work needs and follow through with minimum direction.

Responsibilities

• Independently manage high-value billing accounts with accuracy and accountability.
• Review pending and aged WIP/draft bills and follow up with stakeholders for timely resolution.
• Handle legacy billing accounts with minimal supervision and review non-standard requests.

Skills

Billing experience

Accounting basics

MS Office proficient

Analytical skills

English communication

Education

Bachelor's degree in business/finance

Tools

SAP

Excel

Job description

The Senior Billing Analyst will provide billing services to the offices of Baker McKenzie, including invoice preparation, in accordance with Firm billing policies, guidelines and standard processes. The role provides input to process improvements through the analysis of trends and identification inconsistencies and inefficiencies.

Main responsibilities:

• Independently manage high-value billing accounts with accuracy and accountability.
• Review pending and aged WIP/draft bills and proactively follow up with stakeholders to ensure timely resolution.
• Handle remaining legacy billing accounts with minimal supervision. Review ancillary and non-standard billing requests, recommending improvements aligned with standard end-to-end processes. Push back on non-standard practices when necessary.
• Conduct peer quality reviews, including 100% review of outputs from new joiners to ensure accuracy and adherence to standards.
• Provide constructive feedback to less experienced staff, highlighting areas for improvement and sharing insights with supervisors or specialists.
• Participate in user acceptance testing (UAT) for new system enhancements, tools, and processes, and provide feedback to supervisors.
• Generate and interpret basic billing reports to support operational needs.
• Engage directly with stakeholders to address billing-related concerns and ensure alignment.
• Proactively identify and recommend process improvements based on past precedents and current challenges.
• Resolve moderately complex issues, including those that may fall outside of standard procedures.
• Provide training and informal coaching to new hires and other team members as needed.
• Perform other related duties and special projects as assigned.

Skills and experience:

• Bachelor's Degree in business administration, commerce, finance, liberal arts, or related courses
• Prior experience in a billing role
• General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements
• Knowledge and experience of financial systems (SAP preferred but not required)
• Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook)
• Keen attention to details and effective organizational skills
• Excellent English communication skills (verbal and written)
• Have confidence to elevate and ask questions, especially when being asked to deviate from standard processes.
• Ability to prioritize and handle multiple tasks to meet deadlines
• Ability to perform at high levels in a fast paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
• Strong problem solving and analytical skills
• Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative