Senior Barista - Makati

Jollibee Group; Makati; On-site; PHP 268,000 - 402,000; Full time

Job summary

Jollibee Group in Makati seeks a Senior Barista to lead a team at our Common Man Coffee Roasters and Tiong Bahru Bakery cafes. The role centers on maintaining top beverage quality and delivering memorable guest experiences in a fast-paced setting.

The successful candidate will train staff, uphold service standards, contribute to menu development, and support revenue-driving initiatives to boost customer loyalty.

Qualifications

• 2-3 years experience as Head Barista or Senior Barista in a fast-paced, high-volume cafe/restaurant.

Responsibilities

• Lead and motivate a team of baristas; provide training to ensure beverage quality and exceptional service.
• Oversee daily operations of the coffee bar; maintain cleanliness and organization.
• Develop innovative coffee/tea items to enhance guest experience.
• Support sales/marketing initiatives to drive revenue and loyalty.

Skills

Team leadership

Customer service

Specialty coffee

Training

Job description

Job Description:

Title: Senior Barista - Makati

About The Role

Be part of Jollibee Group's newly acquired cafe brands, Common Man Coffee Roasters and Tiong Bahru Bakery! This full-time Senior Barista role at Jollibee Group is an exciting opportunity to lead a team of baristas and contribute to the exceptional customer experience.

What You'll Be Doing

• Manage and motivate a team of baristas, providing training and guidance to ensure consistent drink preparation and excellent customer service
• Responsible for overseeing the daily operations of the coffee bar, ensuring the highest standards of beverage quality and customer service.
• Develop and implement innovative coffee and tea-based menu items to enhance the customer experience
• Ensure the coffee bar is well-maintained, clean, and organised at all times
• Assist with the implementation of sales and marketing initiatives to drive revenue and increase customer loyalty

What We're Looking For

• At least 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced, high-volume coffee shop or restaurant environment
• Preferrably with strong knowledge of specialty coffee and tea preparation, including an understanding of different brewing methods, flavour profiles, and trends
• Excellent customer service skills and the ability to provide a memorable experience for guests
• Latter art experience is a must
• Passion for the hospitality industry and a commitment to delivering exceptional service

• FCJB Foods Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.