Senior Barista

Jollibee Group; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading food group in Metro Manila is seeking a Senior Barista to join their newly acquired coffee brands. This full-time role involves managing a team and ensuring exceptional customer service while overseeing daily operations. Candidates should have 2-3 years of relevant experience and a passion for coffee and hospitality. The role promises an exciting environment with opportunities to innovate in beverage preparation.

Qualifications

• 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced environment.
• Strong knowledge of specialty coffee preparation and brewing methods.
• Excellent customer service skills.

Responsibilities

• Manage and motivate a team of baristas.
• Oversee daily operations of the coffee bar.
• Develop innovative coffee and tea-based menu items.

Skills

Customer service skills

Latte art experience

Knowledge of specialty coffee and tea

Job description

Be part of Jollibee Group's newly acquired cafe brands, Common Man Coffee Roasters and Tiong Bahru Bakery.

This full-time Senior Barista role at Jollibee Group is an exciting opportunity to lead a team of baristas and contribute to the exceptional customer experience.

Overview

Responsibilities

• Manage and motivate a team of baristas, providing training and guidance to ensure consistent drink preparation and excellent customer service
• Responsible for overseeing the daily operations of the coffee bar, ensuring the highest standards of beverage quality and customer service.
• Develop and implement innovative coffee and tea-based menu items to enhance the customer experience
• Ensure the coffee bar is well-maintained, clean, and organised at all times
• Assist with the implementation of sales and marketing initiatives to drive revenue and increase customer loyalty

Requirements

• At least 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced, high-volume coffee shop or restaurant environment
• Preferably with strong knowledge of specialty coffee and tea preparation, including an understanding of different brewing methods, flavour profiles, and trends
• Excellent customer service skills and the ability to provide a memorable experience for guests
• Latte art experience is a must
• Passion for the hospitality industry and a commitment to delivering exceptional service

Apply now and experience the JOY!

Note: FCJB Foods Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.