Senior Barista - Makati

Jollibee Group of Companies; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Jollibee Group of Companies is hiring a Senior Barista for its newly acquired cafe brands Common Man Coffee Roasters and Tiong Bahru Bakery in the Philippines. Lead a team of baristas, ensuring top-notch drink quality and service in a fast-paced environment.

You will oversee daily operations, train staff, develop innovative coffee and tea offerings, maintain a clean, organized bar, and contribute to sales initiatives while delivering a memorable guest experience.

Qualifications

• 2–3 years of Head/Senior Barista experience in a high-volume cafe.
• Strong knowledge of specialty coffee and tea preparation and brewing methods.
• Excellent customer service and ability to create memorable guest experiences.
• Latte art experience is a must.
• Passion for hospitality and service excellence.

Responsibilities

• Lead and train a team of baristas to maintain quality and service.
• Oversee daily operations of the coffee bar with high standards.
• Develop and implement innovative drinks to enhance guest experience.
• Keep the coffee bar clean, organized and well-maintained.
• Support marketing initiatives to drive revenue and loyalty.

Skills

Senior Barista

Team leadership

Customer service

Latte art

Specialty coffee

Job description

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Be part of Jollibee Group's newly acquired cafe brands, Common Man Coffee Roasters and Tiong Bahru Bakery!

This full-time Senior Barista role at Jollibee Group is an exciting opportunity to lead a team of baristas and contribute to the exceptional customer experience.

What you'll be doing

Manage and motivate a team of baristas, providing training and guidance to ensure consistent drink preparation and excellent customer service

Responsible for overseeing the daily operations of the coffee bar, ensuring the highest standards of beverage quality and customer service.

Develop and implement innovative coffee and tea-based menu items to enhance the customer experience

Ensure the coffee bar is well-maintained, clean, and organised at all times

Assist with the implementation of sales and marketing initiatives to drive revenue and increase customer loyalty

What we're looking for

At least 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced, high-volume coffee shop or restaurant environment

Preferrably with strong knowledge of specialty coffee and tea preparation, including an understanding of different brewing methods, flavour profiles, and trends

Excellent customer service skills and the ability to provide a memorable experience for guests

Latter art experience is a must

Passion for the hospitality industry and a commitment to delivering exceptional service

**FCJB Foods Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.