Senior Barista - Makati

Jollibee Group of Companies; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A well-known fast-food and coffee company is seeking an experienced Head Barista for their location in Metro Manila, Makati. The role requires managing a team, overseeing daily operations, and developing innovative menu items while ensuring excellent beverage quality and customer service. Candidates should have at least 2-3 years of barista experience and a passion for the hospitality industry. This position emphasizes team motivation and training to enhance customer experiences.

Qualifications

• Minimum 2-3 years as a Head Barista or Senior Barista.
• Strong knowledge of specialty coffee and tea preparation.
• Excellent customer service skills and memorable guest experience.

Responsibilities

• Manage and motivate a team of baristas.
• Oversee daily operations of the coffee bar.
• Develop and implement innovative coffee and tea-based menu items.

Skills

Customer service skills

Specialty coffee knowledge

Team management

Latte art

Job description

What you'll be doing

Manage and motivate a team of baristas, providing training and guidance to ensure consistent drink preparation and excellent customer service

Responsible for overseeing the daily operations of the coffee bar, ensuring the highest standards of beverage quality and customer service.

Develop and implement innovative coffee and tea-based menu items to enhance the customer experience

Ensure the coffee bar is well-maintained, clean, and organised at all times

Assist with the implementation of sales and marketing initiatives to drive revenue and increase customer loyalty

What we're looking for

At least 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced, high-volume coffee shop or restaurant environment

Preferably with strong knowledge of specialty coffee and tea preparation, including an understanding of different brewing methods, flavour profiles, and trends

Excellent customer service skills and the ability to provide a memorable experience for guests

Later art experience is a must

Passion for the hospitality industry and a commitment to delivering exceptional service

Apply now and experience the JOY!

**FCJB Foods Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.