Enterprise AV & Conference Solutions Engineer

Cognizant Technology Solutions Philippines Inc.

Pateros

On-site

PHP 600,000 - 1,200,000

Full time

8 days ago

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Job summary

Cognizant Technology Solutions Philippines Inc. is seeking an experienced Field Services Audio Video Conferencing Engineer to design, implement, and maintain enterprise-grade AV solutions across meeting rooms and virtual platforms.

You’ll monitor, troubleshoot, and optimize systems to ensure seamless communications and support live events. Responsibilities include configuring AV hardware and software, documenting layouts, and coordinating with IT teams to meet security and operational standards.

Qualifications

Design and configure AV systems including microphones, speakers, cameras, displays, and control systems.
Prepare documentation for AV layouts, wiring diagrams, and system configurations.
Install and commission AV hardware and software in conference rooms and collaboration spaces.
Configure codecs, video endpoints, and control hubs (Cisco Control Hub, Poly Lens).
Provide real-time technical support for video conferencing sessions and live events.

Responsibilities

Maintain hotline support for AV-related incidents and ServiceNow requests.
Troubleshoot hardware/software conflicts, connectivity issues, and audio/video quality problems.
Conduct routine health checks on AV systems, including testing microphones, cameras, and displays.
Monitor system performance and apply patches/upgrades following change management processes.
Support high-profile meetings and webinars by managing AV setups and providing dry runs.