Enterprise AV Engineer for Conferencing & Live Events

Cognizant; Taguig; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

ITIL Certification

Job summary

Cognizant Philippines seeks an Audio Video Conferencing Engineer to design, implement, and maintain enterprise AV solutions across meeting rooms and virtual platforms. You will monitor performance, troubleshoot issues, and optimize setups to ensure seamless communication experiences.

You will design and configure AV hardware and software, integrate with IT networks, prepare documentation, support live events, and ensure security and compliance.

Qualifications

• Experience designing and implementing AV systems across meeting rooms and collaboration spaces.
• Proficiency in configuring audio/video devices and control hubs.
• Ability to monitor AV performance, troubleshoot issues, and perform firmware updates.

Responsibilities

• Design and configure AV systems including microphones, speakers, cameras, displays, and control systems.
• Prepare documentation for AV layouts, wiring diagrams, and system configurations.
• Install and commission AV hardware and software in conference rooms and collaboration spaces.
• Configure codecs, video endpoints, and control hubs (Cisco Control Hub, Poly Lens).
• Provide real-time technical support for video conferencing sessions and live events.
• Maintain hotline support for AV-related incidents and ServiceNow requests.
• Troubleshoot hardware/software conflicts and connectivity issues to resolve AV quality problems.
• Conduct routine health checks on AV systems and test devices.
• Monitor system performance and apply patches/upgrades following change management processes.
• Support high-profile meetings and webinars by managing AV setups and dry runs.

Skills

Stakeholder engagement

Real-time support

Monitoring & troubleshooting

Tools

Cisco Control Hub

Poly Lens

ServiceNow

Job description

Cognizant Philippines seeks an Audio Video Conferencing Engineer to design, implement, and maintain enterprise AV solutions across meeting rooms and virtual platforms. You will monitor performance, troubleshoot issues, and optimize setups to ensure seamless communication experiences.

You will design and configure AV hardware and software, integrate with IT networks, prepare documentation, support live events, and ensure security and compliance.