Senior AR Specialist — Drive Cash Flow & Collections

iSupport Worldwide; Manila; On-site; PHP 446,000 - 725,000; Full time

Benefits offered by this job

Free lunch meals

Onsite gym access

Annual fitness challenge with prizes

Upskilling academy

State-of-the-art office facilities

Employee amenities (sleeping quarters,

Game area

Job summary

iSupport Worldwide, based in Manila, is seeking an experienced Accounts Receivable specialist to manage day-to-day AR duties for retail and distributor accounts. You will handle invoicing, cash applications, reconciliations, and collections while maintaining accurate data across NetSuite and SPS Commerce portals.

The role requires strong problem-solving, attention to detail, and the ability to work with cross-functional teams in a fast-growing environment.

Qualifications

• 5+ years in accounts receivable, credit and collections, in consumer products or similar environment supporting retail/distributor customers.
• Experience managing AR for major U.S. retailers/distributors.
• Hands-on experience resolving retailer deductions, chargebacks, short payments, pricing discrepancies, etc.
• Experience with NetSuite is strongly preferred.
• Experience with SPS Commerce or other EDI platforms is strongly preferred.
• Familiarity with retailer/distributor portals, remittance processes, and deduction management.

Responsibilities

• Own day-to-day AR activities for assigned accounts including invoicing, cash application, reconciliations, and collections.
• Monitor aging and proactively follow up on past-due balances.
• Own AR aging reviews and reporting for cash forecasting and management reporting.
• Ensure invoices issued accurately and payments applied correctly.
• Investigate overdue invoices, unapplied cash, and payment discrepancies.
• Research and resolve deductions, chargebacks, short payments, and pricing issues.
• Apply payments, credits, and deductions across systems.

Skills

Accounts receivable

Collections

Analytical skills

Communication skills

Tools

NetSuite

SPS Commerce

Excel

Job description

iSupport Worldwide, based in Manila, is seeking an experienced Accounts Receivable specialist to manage day-to-day AR duties for retail and distributor accounts. You will handle invoicing, cash applications, reconciliations, and collections while maintaining accurate data across NetSuite and SPS Commerce portals.

The role requires strong problem-solving, attention to detail, and the ability to work with cross-functional teams in a fast-growing environment.