Senior Application Support Specialist | Up to 130K Salary

weSource Management Consultancy Firm; Taguig; On-site; PHP 1,320,228 - 1,581,372; Full time

Job summary

A leading consulting firm is looking for a Senior Application Support Specialist to manage application transition and optimize operations. This hybrid position in Taguig requires 3+ years of experience in IT services, proficiency in SQL, and strong problem-solving skills. Candidates should have a Bachelor's degree in Computer Science or a related field. A salary of up to Php 130K is offered based on experience.

Qualifications

• 3+ years experience in a similar role, preferably in the technology or financial industry.
• Proficient in SQL and experienced with Incident and Problem Management.
• Knowledge of Agile methodologies and excellent communication skills.

Responsibilities

• Lead transitions of application features from development to production.
• Drive continuous improvement initiatives.
• Manage small to mid-sized operational projects.

Skills

Relational databases (SQL Server/PostgresDB)

Incident and Problem Management

Programming languages (Java/Python)

Cloud services (AWS)

Knowledge in Business Intelligence tools (Qlik)

Collaboration tools (Jira, Confluence)

Understanding of Agile Frameworks

Communication skills

Analytical and problem-solving

Education

Bachelor's Degree in Computer Science or related field

Tools

SQL

AWS

Jira

Confluence

ServiceNow

Job description

Senior Application Support Specialist | Up to 130K Salary

weSource Management Consultancy Firm

Hybrid - Taguig 3-5 Yrs Exp Bachelor Full-time

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Job Description

• Employment Type: Full-Time; Permanent
• Work Setup & Location: Hybrid (3x onsite)- BGC, Taguig
• Work Schedule: Mondays - Fridays, Night Shift
• Salary: Mid - Up to Php 130K based experience
• Industry: IT Services and IT Consulting

Responsibilities:

• Lead the smooth and quality-assured transition of application features from development to production environments
• Drive continuous improvement initiatives and optimization of business application service operations
• Lead the development of the Operations Enablement service catalogue to further improve service delivery
• Run/Lead small to mid-sized projects related to operations
• Bachelor's Degree in Computer Science, Information Technology, or a related field
• 3+ years of experience in a similar role, preferably in the technology and/or financial industry
• Proficient in relational databases (SQL Server/PostgresDB) using SQL
• Proven experience with Incident and Problem Management
• Experience in programming languages such as Java and/or Python
• Experience in cloud services such as AWS (certification is a plus)
• Knowledge Snowflake is a plus
• Knowledge in Business Intelligence tools (Qlik) is a plus
• Proficiency with collaboration and project tools like Jira and Confluence; background in ServiceNow is a big plus
• Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
• Strong problem-solving skills with the ability to see the big picture, understand how the details contribute to that, and think through the cause-and-effect relationships that can create change
• Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail
• Accurate, effective, and independent working style
• Strong analytical and problem-solving skills
• Ability to work under pressure and confidently interact with business users
• Knowledge about private markets would be an advantage
• Excellent interpersonal and communication (written and verbal) skills

Working Location

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