Senior Analyst, Global HR Technology Solutions

SGS; Metro Manila; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

SGS is seeking a Sr. Analyst for Global HR Technology Solutions in the Philippines. This role focuses on the effective configuration and improvement of HR systems like Workday.

The ideal candidate should have over 5 years of HR experience, strong project management skills, and a creative problem-solving mindset. Responsibilities include leading system enhancements, collaborating with HR operations, and optimizing processes. Flexibility for European hours and onsite presence is required.

Qualifications

• 5+ years of experience in HR and HRIS solutions development.
• Experience in global or matrixed organizations, particularly in shared services.
• Highly organized and detail-oriented individual.

Responsibilities

• Lead the design and delivery of system enhancements for HR systems.
• Manage medium-to-high complexity enhancements as a Project Manager.
• Collaborate with HR Operations and Centers of Excellence.

Skills

HR business process design

Project management

Stakeholder management

Analytical and problem-solving capabilities

Tools

Workday

HRIS platforms

Job description

We are SGS –the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Primary Responsibilities

• The Sr. Analyst, Global HR Technology Solutions plays a key role in ensuring the effective configuration, deployment, and continuous improvement of Workday and/or other HR systems.
• Leverages a combination of HR Operations principles and technical acumen to deliver well thought out solutions in one or more of the functional areas — including HCM, Talent Optimization, Compensation, Absence, and Reporting & Analytics — to create operational efficiency and delightful employee experiences.

Specific Responsibilities

• Lead the design of solutions and delivery of system enhancements, ensuring alignment with global standard process design while enhancing user experience and system functionality through an Agile methodology.
• Manage medium-to-high complexity enhancements as a Project Manager, overseeing scope, timelines, activities, and stakeholder responsibilities to ensure successful project completion.
• Collaborate closely with HR Operations and Centers of Excellence, managing stakeholder relationships and driving alignment initiatives.
• Serve as the functional owner and subject matter expert for one or more HR System functional areas, ensuring effective configuration and management.
• Conduct process mapping, gap analysis, and root cause analysis toeliminateinefficiencies and redundancies.
• Act as an escalation point for complex system issues, working towards resolution and optimization.
• Champion innovation and system stability, ensuring seamless adoption of new feature releases.

Profile

• 5+ years of experience in HR and HRIS solutions development.
• Background in HR Operations, HR Technology and Process Improvement, or relatedfield/s.
• Experience in global or matrixed organizations is an advantage especially in shared services environments.
• Customer-centric mindset with passion for continuous improvement.
• Creative problem-solver who proactively brings solutions to challenges.
• Adaptable to dynamic environments with flexible ways of working.
• Passionate about HR technology trends and best practices.
• Highly organized and detail-oriented, ensuring accuracy and efficiency.
• Integrity-driven, consistently upholding ethical and professional standards.
• Amenable to working European hours and open to work on-site in the Alabang office once every two weeks or as needed.

Required Skills

• Strongexpertisein HR business process design, simplification, and optimization.
• Proven ability to map and redesign end-to-end processes using structured methodologies.
• Strong user experience mindset with focus on intuitive and efficient workflows.
• Excellent stakeholder and project management and influencing skills across global teams.
• Ability to translate business needs into structured process and system design requirements.
• Strong analytical and problem-solving capabilities with a data-driven approach.
• Working knowledge of Workday business process frameworks or other HRIS platforms (configuration experience notrequiredbutadvantageous).
• Strong governance mindset with the ability to define and enforce standards.
• Strong communicationskills withabilityto articulate complex concepts clearly.

This position resides within the Global Corporate HR Team and is a great opportunity for an HR Professional to get into the Workday technical space.