Senior Analyst, Business Analytics

Ihg, L.C.; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Ihg, L.c. is seeking a Senior Analyst, Business Analytics to deliver recurring HR and workforce analytics for hotels in the EMEAA region.

You will translate business questions into clear insights, validate data against KPI frameworks, and drive improvements in reporting and data structures. Responsibilities include mentoring analysts, collaborating with BI and data teams, and deepening business context across stakeholder groups.

Qualifications

• Bachelor’s degree in Information Systems, Data Analytics, Computer Science, or Statistics; or equivalent experience.
• 1–3 years in BI or reporting with ownership of reports or insights.
• Hands-on Tableau/dashboard building; SQL for data investigations; understanding of semantic layers and report usability.

Responsibilities

• Deliver recurring BI reports and analyses for HR and Workforce Optimisation across hotels in the EMEAA region.
• Translate business questions into actionable insights with clear metrics and context.
• Validate data and align outputs with KPI frameworks and governance standards.
• Identify ways to leverage data for richer insights and cross‑team impact.
• Recommend improvements in reporting workflows, data structures, and semantic layers.
• Mentor analysts and collaborate with BI and data teams to resolve issues.
• Grow business acumen by understanding stakeholder interpretation of performance data.

Skills

Tableau

Data storytelling

Cross-functional collaboration

Dashboard interactivity

Education

Bachelor’s in Information Systems, Data Analytics, Computer Science, or Statistics

Tools

SQL

Python

PowerPoint automation

Job description

Company : Ihg, L.c.
Job Type : Full Time Philippines

Job Description - Senior Analyst, Business Analytics

Description

Key Accountabilities

• Deliver recurring reports and analyses that support business decision-making in the HR and Workforce Optimisation functions within managed hotels in the Europe, Middle East, Asia & Africa (EMEAA) region.
• Translate business questions into clear actionable insight, supporting stakeholders with metric clarity, trend exploration, and operational context.
• Perform data validation and ensure reporting outputs align with KPI frameworks, governance standards, and usability expectations.
• Drive innovation within the team by identifying new ways to leverage existing data to generate richer insights and connections to other performance measures.
• Identify potential enhancements in reporting workflows, data structure usability, and semantic layer alignment.
• Provide informal mentoring to analysts and collaborate across BI and data teams to resolve issues or clarify requirements.
• Develop business acumen by learning how different teams interpret and act on performance data.

Key Skills & Experiences

Education

Bachelor’s in Information Systems, Data Analytics, Computer Science, or Statistics, or an equivalent combination of education and work‑related experience. Business degrees acceptable with hands‑on technical experience.

Experience

• 1–3 years in BI or reporting; should demonstrate independent ownership of reports or insight delivery. Experience in HR / Workforce Optimisation Analytics is a plus.

Technical Skills and Knowledge

• Proficient in Tableau (or other BI platforms), with hands‑on experience in dashboard building, formatting, and interactivity.
• Solid knowledge of SQL for investigating data quality, metric definitions, and troubleshooting inconsistencies.
• Working knowledge of semantic layer concepts (e.g., field structure, joins, hierarchies) and how they impact report usability.
• Exposure to Python or similar tools for automating PowerPoint decks or repetitive tasks (preferred).
• Familiarity with reporting governance practices, including KPI alignment and version control.
• Growing understanding of IHG’s business structure, key metrics, and user behaviour across different stakeholder groups.
• Ability to communicate findings clearly and collaborate effectively with cross‑functional partners.
• Working knowledge of SQL and dashboard tools is essential. Must show progress toward deeper storytelling and business context skills.