Reporting Specialist, Business Intelligence - Loyalty

Ihg, L.C.; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Ihg, L.c. is seeking a Reporting Specialist, Business Intelligence - Loyalty in the Philippines. You will build and optimize dashboards and reports, translating business needs into structured reporting logic and supporting ad hoc analyses to validate trends. You will contribute to automation efforts and ensure data quality across BI and data teams.

The role emphasizes KPI governance, documentation, and coaching from senior teammates to grow both technical and business acumen.

Qualifications

• Bachelor's degree in a relevant field and strong analytics skills.
• Experience building dashboards and reports with BI tools.
• Ability to translate business needs into reporting logic and visuals.

Responsibilities

• Build, maintain, and optimize dashboards, reports, and visualizations for assigned functions—ensuring outputs are accurate, timely, and aligned with visual standards
• Translate business needs into structured reporting logic with guidance; support ad hoc analysis and insights to validate trends and support storytelling
• Assist in wireframe design, applying visual best practices and ensuring outputs meet usability goals
• Perform data validation and collaborate with data and BI teams to resolve inconsistencies or quality issues
• Support reporting automation efforts (e.g., PowerPoint refreshes, reusable templates) that increase delivery efficiency
• Apply KPI definitions and governance standards consistently across deliverables
• Provide documentation or walkthroughs for tools created, helping stakeholders understand outputs
• Grow technical and business acumen by participating in team reviews, peer learning, and regular coaching from senior team members

Skills

Dashboard design

Ad hoc analysis

Data validation

Data storytelling

Governance

Education

Bachelor's in Computer Science / Statistics / Data Science

Tools

Tableau

SQL

Python

PowerPoint automation

Job description

Reporting Specialist, Business Intelligence - Loyalty

Company : Ihg, L.c. Job Type : Full Time Philippines

Job Description - Reporting Specialist, Business Intelligence - Loyalty

This role focuses on building, maintaining, and optimizing dashboards and reports that are accurate, timely, and visually effective for assigned functions. It translates business needs into structured reporting logic, supports ad hoc analyses to validate trends, and assists in designing user‑friendly wireframes. The role ensures data quality through validation and collaboration with BI and data teams, contributes to automation efforts to enhance efficiency, and consistently applies KPI and governance standards. Additionally, it provides documentation and guidance to stakeholders while developing technical and business expertise through ongoing learning and coaching.

Key Accountabilities

• Build, maintain, and optimize dashboards, reports, and visualizations for assigned functions—ensuring outputs are accurate, timely, and aligned with visual standards
• Translate business needs into structured reporting logic with guidance; support ad hoc analysis and insights to validate trends and support storytelling
• Assist in wireframe design, applying visual best practices and ensuring outputs meet usability goals
• Perform data validation and collaborate with data and BI teams to resolve inconsistencies or quality issues
• Support reporting automation efforts (e.g., PowerPoint refreshes, reusable templates) that increase delivery efficiency
• Apply KPI definitions and governance standards consistently across deliverables
• Provide documentation or walkthroughs for tools created, helping stakeholders understand outputs
• Grow technical and business acumen by participating in team reviews, peer learning, and regular coaching from senior team members

Education

Bachelor’s in Computer Science, Statistics, Data Science, Mathematics, or Information Systems, or an equivalent combination of education and work- related experience. Business majors considered with strong technical ability.

Experience

2–4 years in BI or analytics, with experience in dashboard development and ad hoc analysis

Technical Skills and Knowledge

• Proficient in Tableau (or similar BI tool), with strong skills in dashboard creation, layout design, and interactivity
• Working knowledge of SQL for data validation, joining tables, and light ad hoc queries
• Comfortable analyzing trends, validating figures, and supporting business narrative development
• Basic understanding of semantic layers and how they support visual data structures
• Familiar with data storytelling principles and dashboard governance standards
• Exposure to Python, especially for automation use cases (e.g., generating PowerPoint decks or data‑driven content updates)
• Proficiency in Tableau or similar BI tools is expected. Knowledge of PowerPoint automation (e.g., Python, scripting) is a plus