Senior Accounts Payable Specialist - Global Shared Services

Q2 HR Solutions; Philippines; On-site; PHP 720,000 - 960,000; Full time

Job summary

Q2 HR Solutions in Bonifacio Global City, Taguig is seeking an Accounts Payable Senior Specialist to support and lead day-to-day AP operations for a global shared services team. The role suits someone with strong AP experience, keen attention to detail, and a continuous improvement mindset.

You will manage AP workloads, support team members, resolve complex invoice and supplier queries, and ensure processes are completed accurately and within timelines.

Qualifications

• Previous experience in Accounts Payable or finance operations.
• Experience with finance systems, invoice workflows, purchase orders, and supplier accounts.
• Strong knowledge of AP processes, including invoice matching, supplier queries, reconciliations, and month-end activities.
• Experience supporting or guiding team members is highly preferred.
• Good working knowledge of Microsoft Excel, Word, email management, and general administration tools.
• Experience working with standard operating procedures, process guides, or documented workflows.
• Experience in a shared services, global business services, or BPO finance environment is an advantage.

Responsibilities

• Lead and support the overseas Accounts Payable function, ensuring workloads are managed and service level targets are met.
• Act as the first point of contact for Accounts Payable queries from the team, suppliers, and internal stakeholders.
• Support, guide, and train AP team members, including helping with development objectives and performance reviews.
• Assist the Accounts Payable Manager with complex queries, escalations, audits, reporting, system improvements, and ad-hoc projects.
• Manage and maintain the Accounts Payable inbox, including proper allocation and timely handling of emails.
• Investigate and resolve invoice, payment, purchase order, and supplier-related queries within agreed timelines.
• Reconcile complex supplier accounts and support the resolution of outstanding balances or discrepancies.
• Process OCR documents into draft invoices and ensure accurate invoice data capture.
• Provide suppliers with remittance advice and payment updates when requested.
• Call suppliers or internal stakeholders when needed to follow up on information, clarify issues, or provide updates.
• Maintain and review GRNI balances monthly, including closing incorrect or unwanted purchase orders and clearing items no longer required.
• Support month-end and year-end activities, including ledger closing processes.
• Maintain accurate electronic and paper records, ensuring reports and files are complete and up to date.
• Create and update process guides, standard operating procedures, and process maps.
• Identify opportunities to improve AP processes, reduce manual workload, and increase efficiency.
• Escalate issues, risks, or process gaps following the correct workflow.
• Maintain a positive, supportive, and collaborative team environment where questions, learning, and continuous improvement are encouraged.

Skills

Accounts Payable

Invoice processing

Team coaching

Excel

Communication

Tools

Microsoft Excel

Microsoft Word

Email management

Finance systems

Job description

Q2 HR Solutions in Bonifacio Global City, Taguig is seeking an Accounts Payable Senior Specialist to support and lead day-to-day AP operations for a global shared services team. The role suits someone with strong AP experience, keen attention to detail, and a continuous improvement mindset.

You will manage AP workloads, support team members, resolve complex invoice and supplier queries, and ensure processes are completed accurately and within timelines.