Senior Accountant, Order to Cash (US Shift)

Fresenius Medical Care; Manila; Sur place; PHP 600 000 - 900 000; Plein temps

Résumé du poste

Fresenius Medical Care in the Philippines seeks a Senior Accountant for Order to Cash to lead and optimize collections. You will manage overdue receivables, respond to customer inquiries, and drive process improvements across finance and operations.

The role requires strong communication, attention to detail, and the ability to collaborate with multiple stakeholders to accelerate cash flow. The position emphasizes accurate reporting, timely follow-ups, and adherence to regulatory standards while

Qualifications

• Bachelor's degree in finance, accounting, business administration, or a related field.
• Strong understanding of Collections and principles.
• Excellent communication skills.
• Experience or exposure in financial analysis, reporting, and data interpretation.
• Knowledge of compliance regulations and a commitment to upholding them.
• Experience with financial systems and software applications.
• Detail-oriented with strong organizational and time management skills.
• Problem-solving abilities and a proactive approach to issue resolution.
• Collaborative team player with the ability to work effectively across departments.

Responsabilités

• Proper handling of customer queries and timely responses; proactively contacts customers to confirm invoice payment timelines.
• Collects and maintains customer accounts by tracking status and reporting outstanding balances.
• Follows up on overdue accounts via email and outbound calls, coordinating with internal departments.
• Investigates billing discrepancies and addresses external queries through Dispute Cases.
• Collaborates with internal and external customers to enhance collection efforts.
• Escalates issues to management that may impede the collection process.
• Analyzes credit histories and related information of overdue accounts.
• Generates reports on outstanding balances.
• Manages projects and processes independently with minimal supervision and assists training new team members.
• Performs other job-related duties as assigned.

Connaissances

Collection management

Financial analysis

Data interpretation

Communication skills

Collaboration across departments

Problem solving

Time management

Attention to detail

Adaptability

Formation

Bachelor's degree in finance, accounting, business administration, or related field

Outils

Excel

ERP systems

Financial software

Description du poste

The Senior Accountant, Order to Cash plays a vital role in the team, focusing on managing and enhancing the collection of overdue receivables from customers. This role will collaborate with stakeholders, leverage financial systems, and implement process improvements to ensure efficient and effective collections.

Responsibilities

• Proper handling of customer queries as well as on time response to incoming requests and proactively contacts customers to confirm invoice payment timelines.
• Collects and maintains customer accounts by tracking status, reporting outstanding balances, and prioritizing collection activities.
• Follows up on overdue accounts through email and outbound calls, and coordination with internal departments
• Investigates billing discrepancies and addresses external queries through Dispute Cases.
• Collaborates with internal and external customers to enhance collection efforts.
• Escalates any issues to management that may impede the collection process.
• Analyzes credit histories and related information of overdue accounts.
• Generates reports on outstanding balances.
• Manages projects and processes independently with minimal supervision and assists in training new team members.
• Performs other job-related duties as assigned.

Qualifications

• Bachelor's degree in finance, accounting, business administration, or a related field.
• Strong understanding of Collections and principles.
• Excellent communication skills.
• Experience or exposure in financial analysis, reporting, and data interpretation.
• Knowledge of compliance regulations and a commitment to upholding them.
• Experience with financial systems and software applications.
• Detail-oriented with strong organizational and time management skills.
• Problem-solving abilities and a proactive approach to issue resolution.
• Collaborative team player with the ability to work effectively across departments.