Senior Accountant, Order to Cash (US Shift)

Fresenius Medical Care AG; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

The Senior Accountant, Order to Cash at Fresenius Medical Care AG focuses on managing and optimizing the collection of overdue receivables from customers, collaborating with stakeholders to improve processes and financial systems. You will analyze accounts, track balances, generate reports, and support training for new team members while ensuring compliance and timely collections.

The role emphasizes proactive communication, escalation when needed, and cross‑functional coordination with sales,

Qualifications

• Bachelor's degree in finance, accounting, business administration, or a related field.
• Strong understanding of Collections and principles.
• Excellent communication skills.
• Experience or exposure in financial analysis, reporting, and data interpretation.
• Knowledge of compliance regulations and a commitment to upholding them.
• Experience with financial systems and software applications.
• Detail-oriented with strong organizational and time management skills.
• Problem-solving abilities and a proactive approach to issue resolution.
• Collaborative team player with the ability to work effectively across departments.

Responsibilities

• Proper handling of customer queries and timely responses to requests; proactively contacts customers to confirm invoice payment timelines.
• Collects and maintains customer accounts by tracking status and reporting outstanding balances.
• Follows up on overdue accounts through email and outbound calls, coordinating with internal departments.
• Investigates billing discrepancies and addresses external queries through dispute cases.
• Collaborates with internal and external customers to enhance collection efforts.
• Escalates issues to management that may impede the collection process.
• Analyzes credit histories and related information of overdue accounts.
• Generates reports on outstanding balances.
• Manages projects and processes independently with minimal supervision and assists in training new team members.
• Performs other job-related duties as assigned.

Skills

Communication

Collections knowledge

Financial analysis

Data interpretation

Time management

Collaboration

Problem solving

Education

Bachelor's degree

Tools

ERP systems

Accounts receivable software

Job description

The Senior Accountant, Order to Cash plays a vital role in the team, focusing on managing and enhancing the collection of overdue receivables from customers. This role will collaborate with stakeholders, leverage financial systems, and implement process improvements to ensure efficient and effective collections.

Responsibilities

• Proper handling of customer queries as well as on time response to incoming requests and proactively contacts customers to confirm invoice payment timelines.
• Collects and maintains customer accounts by tracking status, reporting outstanding balances, and prioritizing collection activities.
• Follows up on overdue accounts through email and outbound calls, and coordination with internal departments
• Investigates billing discrepancies and addresses external queries through Dispute Cases.
• Collaborates with internal and external customers to enhance collection efforts.
• Escalates any issues to management that may impede the collection process.
• Analyzes credit histories and related information of overdue accounts.
• Generates reports on outstanding balances.
• Manages projects and processes independently with minimal supervision and assists in training new team members.
• Performs other job-related duties as assigned.

Qualifications

• Bachelor's degree in finance, accounting, business administration, or a related field.
• Strong understanding of Collections and principles.
• Excellent communication skills.
• Experience or exposure in financial analysis, reporting, and data interpretation.
• Knowledge of compliance regulations and a commitment to upholding them.
• Experience with financial systems and software applications.
• Detail-oriented with strong organizational and time management skills.
• Problem-solving abilities and a proactive approach to issue resolution.
• Collaborative team player with the ability to work effectively across departments.