Senior Account Manager – Fintech & Remittance Growth

Coins.ph; Taguig; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

Coins.ph in the Philippines is seeking a dynamic Senior Account Manager to join their International Remittance team. You will build and grow relationships with merchants across industries, negotiate terms, and collaborate with Product, Technology, and Operations to ensure smooth onboarding and ongoing success.

The ideal candidate has 3–5 years in key account management or business development within fintech, payments, or e-commerce, with strong negotiation and data-analysis skills; Mandarin is a

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or related field.
• Proven experience in sales, business development, or account management within fintech, payments, or financial services.
• 3–5 years of experience in key account management, or business development, preferably in fintech, banking, payments, or e-commerce.
• Strong negotiation, communication, and relationship management skills.
• Ability to analyze data and identify actionable insights for account growth.
• Self-motivated, target-driven, and able to work in a fast-paced environment.
• Familiarity with remittance, payment gateways, or digital wallets is an advantage.
• Familiarity with Web3 ecosystems, crypto products, or blockchain technologies is a strong advantage.
• Ability to speak and understand Mandarin Chinese is a plus.

Responsibilities

• Build and maintain strong relationships with existing merchants to drive transaction volume, retention, and overall satisfaction.
• Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
• Collaborate with internal teams (Product, Technology, Operations) to ensure smooth onboarding and integration.
• Act as the main point of contact for merchant queries, support requests, and escalations.
• Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth and upselling.
• Stay informed on industry trends, competitor offerings, and customer needs within the payments and fintech space.
• Has experience in handling regional accounts such as North America, Latin America, EMEA, and Asia-Pacific.

Skills

Relationship management

Negotiation

Data analysis

Communication

Self-motivation

Target-driven

Cross-functional collaboration

Education

Bachelor’s degree in Business, Finance, Marketing, or related field

Job description

Coins.ph in the Philippines is seeking a dynamic Senior Account Manager to join their International Remittance team. You will build and grow relationships with merchants across industries, negotiate terms, and collaborate with Product, Technology, and Operations to ensure smooth onboarding and ongoing success.

The ideal candidate has 3–5 years in key account management or business development within fintech, payments, or e-commerce, with strong negotiation and data-analysis skills; Mandarin is a