Senior Account Manager - Local Payments

Coins.ph; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Coins.ph is expanding its team in the Philippines to drive merchant growth and strategic partnerships. The role focuses on managing key accounts, onboarding new merchants, and negotiating terms to align with Coins’ business goals.

You will collaborate across product, tech, operations, and marketing to ensure seamless onboarding and execution of campaigns. Ideal candidates bring 3-5 years in business development and a proven track record in lead generation, client acquisition, and relationship

Qualifications

• 3-5 years of experience in business development and account management across industries.
• Proven track record in generating leads and supporting client acquisition.
• Strong knowledge of fiat payment networks and merchant ecosystems.
• Excellent communication and interpersonal skills with a results-driven mindset.
• Ability to coordinate with international partners and stakeholders.

Responsibilities

• Manage and grow key merchant accounts with tailored payment solutions to drive growth and retention.
• Identify, approach, and onboard new strategic merchants across industries.
• Build relationships with C-level executives and key decision-makers to align objectives.
• Negotiate merchant discount rates and partnership terms to achieve win-win outcomes.
• Lead regular business reviews to assess performance and uncover opportunities.
• Plan and lead partner conventions and campaigns to strengthen brand presence.
• Collaborate with product, tech, operations, and marketing for seamless onboarding.
• Execute regional and nationwide marketing and partnership initiatives.
• Monitor account performance and deliver actionable insights for decision-making.

Skills

Business development

Account management

Lead generation

Client relationships

Communication

Cross-functional collaboration

Negotiation

Strategic thinking

Multicultural collaboration

Mandarin (advantage)

Job description

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

What You'll Do

Account Management & Business Development

• Manage and grow key merchant accounts by providing tailored payment solutions that drive transaction growth, retention, and satisfaction.
• Identify, approach, and onboard new strategic merchants across various industries.
• Build and maintain strong relationships with C-level executives and key decision-makers, ensuring alignment between partner objectives and Coins’ business goals.
• Negotiate merchant discount rates (MDRs), commercial terms, and partnership agreements to achieve win-win outcomes.
• Lead regular business reviews to assess performance, resolve issues, and uncover new partnership opportunities.

Strategic Planning & Execution

• Plan and lead partner conventions, financial literacy sessions, and trade activations to strengthen brand presence and engagement.
• Collaborate with internal teams (product, tech, operations, and marketing) to ensure seamless onboarding, integration, and campaign execution.
• Execute regional and nationwide marketing and partnership initiatives to drive visibility, transaction volume, and merchant engagement.
• Support the development and implementation of growth strategies that enhance Coins’ market position in the payments and fintech sector.

Business Analysis & Reporting

• Monitor and analyze account performance, transaction trends, and portfolio growth.
• Deliver actionable market insights and performance reports to support data-driven decision-making.
• Track industry developments, competitor activities, and customer needs to identify business opportunities and risks.

What We Expect From You

• With 3-5 years of experience in business development and account management in different industries.
• Proven track record of generating leads and supporting client acquisition efforts.
• Good knowledge and client relationships of fiat payment networks in all industries.
• Strong desire to learn and grow in a fast-paced, dynamic environment.
• Results-driven, with excellent communication and interpersonal skills.
• Ability to build and sustain professional relationships, with a strong focus on customer service.
• High attention to detail and a collaborative team player.
• Ability to coordinate with international partners and stakeholders.
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
• Ability to speak and understand Mandarin Chinese is an advantage.

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.