Senior Account Manager, Demand - SEA

Vungle; Santo Niño 1st; Hybrid; PHP 4,890,000 - 8,802,000; Full time

Benefits offered by this job

Equity

Health benefits

Job summary

Liftoff in Singapore is seeking a Senior Account Manager to lead key customer relationships across SEA. You will drive revenue expansion, align with executive stakeholders, and manage strategic account plans with cross-functional teams.

In this hybrid role, you will travel internationally up to 25% for client meetings and collaborate with Analytics, Creative, Product, and Operations to optimize campaigns while delivering outstanding client service and growth for Liftoff's APAC business.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years in customer success, account management, or sales in ad tech, mobile marketing, gaming, e-commerce, or digital consulting.
• Proven revenue quota attainment and upsell/new business experience.

Responsibilities

• Identify and act on new partnership opportunities to grow footprint across SEA.
• Lead prospecting, acquire and grow new Liftoff customers with strong sales skills.
• Scale account from 0 to 1 and manage SEA mobile advertisers' campaigns.
• Collaborate with Analytics, Creative, Product, and Operations for campaign optimization.
• Forecast revenue and maintain a healthy pipeline.
• Develop strategic account plans aligning client objectives with product capabilities.

Skills

Customer success

Account management

Sales

Ad tech

Mobile marketing

Gaming

E-commerce

Digital consulting

Education

Bachelor's degree

Tools

Tableau

Looker

Salesforce

Job description

Liftoffis a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.

Liftoff's solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

As a Senior Account Manager on the APAC Demand Team, you'll be responsible for managing some of the region's key customer relationships specially in the SEA Region. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. This role goes beyond day-to-day account management. The Senior Account Manager will serve as a senior growth partner to our top clients - owning revenue expansion, executive alignment, strategic roadmap discussions, and long-term partnership development.

This is a position based in Singapore, reporting directly to Manager, Pan-APAC

Responsibilities

• Identify and act on new partnership opportunities to grow our footprint across SEA.
• Leads prospecting, acquire and grow new to Liftoff customers with natural sales skills
• Able to scale account from 0 to 1
• Manage a portfolio of mobile advertisers in SEA-owning campaign launches, defining strategies, upselling, and aligning internal resources to deliver business outcomes.
• Manage a portfolio of mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
• Partner with cross-functional teams (Analytics, Creative, Product, and Operations) to deliver best-in-class support and campaign optimization, facilitating growth across internal and external objectives
• Develop and execute strategic account plans that align the customer's business objectives with the company's product / service capabilities.
• Demonstrate fluency in analyzing and leveraging complex datasets to drive account growth and performance improvements.
• Forecast revenue and manage a healthy pipeline of both existing and prospective clients.
• Build strong relationships with mid level POCs to senior director levels; Introductory relationships with higher level stakeholders
• Strong level of understanding of adtech and digital performance ecosystem; consulting clients on the right strategy to meet their goals.

Requirements

• Bachelor's degree or equivalent work experience.
• 5 years of experience with at least 3-5 years of experience in customer success, account management, or sales-preferably in ad tech, mobile marketing, gaming, e-commerce, or digital consulting.
• Proven track record of managing a revenue quota and delivering against performance goals.
• Experience driving both upsell and new business conversations, with a focus on long-term value.
• Organization and project management skills, strong commercial sense and negotiation skills.
• Creative solution-seeking skills
• Leadcross-team collaboration and project management to meet clients' requests and drive revenue impact.
• Comprehensive understanding of the mobile app and/or digital media ecosystem
• Strong analytical mindset-comfortable working with data, extracting insights, and building client-facing narratives. Experience with enterprise level tools such as Tableau, Looker, Salesforce are a plus.
• Entrepreneurial, self-motivated, and excited to work in a high-growth, fast-paced environment.
• Willingness to travel internationally up to 25% for client meetings
• Excellent communication and presentation skills- able to craft and deliver compelling executive briefings and account reviews. Ability topresent complex ideas clearly and persuasively.
• Business proficiency in Mandarin Chinese in order to service Chinese-speaking customers or business proficiency in Vietnamese for supporting the Vietnam region.
• Business proficiency in English for internal cross-functional collaboration.

Location:

This role is hybrid, with 1-3 days/week in our Singapore office.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.

Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.