Senior Account Manager

PUBLICIS MANILA, INC.; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

PG ONE in Manila is seeking a Senior Account Manager to be the primary liaison between the agency and the client, overseeing day-to-day account operations, client presentations, and flawless delivery.

The role demands at least 5 years in account management within a creative advertising environment, with strong budgeting and communication skills, and the ability to adapt under pressure and coordinate across multiple teams.

Qualifications

• Five+ years of account management experience in a creative advertising agency.
• Strong budgeting, estimating and profitability skills.
• Excellent written and verbal communication with clients and internal teams.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Willingness to travel for shoots and client meetings.

Responsibilities

• Be the main point of contact to the client day-to-day, owning and driving projects.
• Research the brand and competitors to provide added value while tracking marketing trends.
• Collaborate with Planning, Media and Creative teams to craft briefs and concepts.
• Present production estimates for client approval and manage resources.
• Provide weekly status updates and ensure alignment between client and agency.
• Attend shoots and oversee delivery to ensure client satisfaction.
• Coordinate communication across agency and partner agencies for cohesive outcomes.
• Develop and own project timelines and budgets with studio and PM teams.

Skills

Account management

Client relations

Budgeting

Negotiation

Communication

Organization

Presentations

Job description

Company description

We are PG ONE.

We are the ideas, production and media for over 30 of the world's most known and loved brands from the world's biggest advertiser, P&G (Procter & Gamble).

When you see Pampers, Gillette, Head & Shoulders, Fairy, Ariel, Always & Braun to name a few, that's us.

We are made differently to conventional agencies as we believe in the power of togetherness. Under one roof you'll find creatives, designers, strategists, account teams, producers, project managers, data scientists, PR & advocacy teams and media talent, all working as one.

And you'll find a culture of pushing new boundaries to solve the most complex business challenges. We call this culture "Dare to be Different" and we are very proud of it. Because we know you have to keep breaking new ground, without fear, to be successful.

Our Commitment

Diversity and inclusion is a core part of who we are at PGOne. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.

Overview

The Senior Account Manager acts as the main liaison between the agency and the client. A Senior Manager is responsible for the day-to-day operation of the client account including client presentations, gaining internal and external creative concept approval, and executing flawless delivery.

Responsibilities

Expectations of a Senior Account Manager

• Be the main point of contact to the client day-to-day, owning and driving projects
• Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on marketing and media trends
• Collaborates with the Planning, Media and Creative departments to write a strong, inspiring agency brief and concept based on the client's initial brief
• Influences the development of the highest quality of creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment and basic strategic recommendations
• Presents production estimates for client approval
• Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates
• Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement
• Attends shoots and edits to ensure client approval and satisfaction
• Effectively facilitates the communication between agency, client and our partner agencies to ensure seamless creative outcomes
• Develops and owns project timelines
• Works with studio, producers and project management teams to deliver on time, and on budget
• Committed to constantly improving our work, and how we work
• Maintains a sense of discretion and professionalism, representing the Groupe

Qualifications

• Preferred 5 years or more of account experience in a highly creative advertising agency preferred
• Strong grasp of Singapore marketing landscape
• Ability to work under pressure and ambiguity to meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines
• Effective negotiation and problem-solving skills
• Strong financial understanding of budgeting, estimating and agency profitability
• A track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations
• Exceptional written and verbal communication skills with the ability to communicate with all levels of employees
• Highly organized with a keen sense of attention to detail
• Exceptional initiative and follow through skills
• After hours work and overnight traveling to shoots and post sessions required
• The confidence to interact with clients and make presentations