Senior Account Manager

Ogilvy; Makati; On-site; PHP 70,000 - 110,000; Full time

Benefits offered by this job

Empowerment and autonomy in work

Collaborative team environment

Opportunities for career advancement

Job summary

A leading global agency is seeking a Senior Account Manager to drive client success and creative strategy. The role requires strong client management skills, project oversight, and collaboration with creative teams. Ideal candidates will have experience in managing client relationships, excellent communication abilities, and a knack for analytical thinking. This position is based in Makati, Philippines, offering a dynamic work environment centered around creativity and client satisfaction.

Qualifications

• Experience in account management or client services.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Manage client relationships and ensure project success.
• Coordinate with internal and external teams.
• Prepare reports and maintain project documentation.

Skills

Client Management

Analytical Thinking

Creative Leadership

People Management

Job description

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture‑changing, value‑driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries.

Ogilvy currently ranks as the #1 global agency network for excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com and follow us on LinkedIn, X, Instagram, and Facebook.

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

About The Role

The Senior Account Manager is mainly to provide key internal support to relevant client related activity. Working closely with AAD/AD, he or she will ensure strategy and creative output in a timely manner; assist in cost estimation, creative briefing and campaign management/analysis.

What You’ll Do

• Client Management
  • Establish requirements of brief and work with AAD/AD to develop creative brief
  • Effectively delegate specific tasks based on brief requirements
  • Assist in the co‑ordination, writing and verbal briefing of internal and external resources as required (e.g., creative, production, third party specialists, etc.)
  • Co‑ordinate creative and project management aspects of Agency’s response to client brief
  • Evaluate responses in terms of quality and likely revenue
  • Obtain feedback from Client
  • Project implementation and monitor plan progress
  • Prepare weekly WIP (Work In Process) reports as required and other documents/materials for internal and external meetings
  • Produce accurate contact reports following any contact with client
  • Provide Clients contact reports within 24 hours of meetings
  • Provide Client and Team with feedback on projects on a daily/ “need‑to‑know” basis
  • Provide updates on budgets and help Managers ensure timing plans are fully up to date
  • Develop a thorough understanding of each process involved in a project and execute actions required as they arise
  • Ensure that all materials get to market on time and in the most cost‑effective way
  • Ensure provision of client services are of a quality consistent with Agency standards, as judged by AD/BD
  • Support line manager with client’s PO, contract, and internal financial process
  • Write, edit and proofread high‑quality communications materials including tweets, blog content, briefing documents, pitch letters, internal memos, fact sheets and client correspondence or press releases
  • Leverage existing stakeholder relationships and cultivate new contacts within business and industry
  • Assist all offline activities/events and arrange logistics for relevant parties
• Strategy
  • Assist line managers in preparing relevant materials, including market information, trends, competitive information as well as Client product information for development of plans or strategies – Understand the basic structures of strategy planning.
  • Demonstrate analytical thinking when approaching assignments and providing recommendations.
  • Stay up‑to‑date with emerging technologies and social platforms and demonstrate understanding of how they can be integrated into communications programs.
  • For certain clients, assist in developing media relations strategies, seeking placements in print, broadcast and online media.
• Creative Leadership
  • Maintain contact with creative team
  • Ensure creative team with motivation and working processes
  • Assist creative team with relevant information/materials
• Leadership & People Management
  • Always consult with line manager in regard to enquiries by providing own thoughts in terms of solutions. Do not just relay questions to line manager.
  • Set up a development program to enable an account executive to reach minimum job standards within agreed upon period.
  • Ensure all subordinates complete company induction program.
  • Become the focal point of client contact as judged by the client.
  • Abide by the WPP code of business conduct.

How We’ll Support You

Ogilvy celebrates its people. Fully, enthusiastically, unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game‑changing ideas across culture and business through collaboration, integrity, and a celebration of self‑expression.

We believe in building powerful teams with purpose – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [e-mail]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.