Selling Manager | SM BF Paranaque

SM Fashion; Parañaque; On-site; PHP 300,000 - 420,000; Full time

Job summary

SM Fashion seeks a Store Manager to lead daily operations, drive sales, and deliver exceptional customer service across top customers. You will coach clerks on product knowledge, display standards, and store presentation, while monitoring performance and maintaining a professional image.

The role requires a Bachelor’s Degree in Business Administration or similar and at least 2 years in retail management, with strong leadership and communication skills.

Qualifications

• Bachelor’s degree required
• At least 2 years of related retail managerial experience
• Strong leadership and customer-service focus
• Excellent communication and interpersonal skills

Responsibilities

• Monitors departmental sales vs. target daily and identifies causes of poor performance, recommending solutions to Regional Manager
• Proactively seeks customer interactions, builds relationships with top 100 customers and resolves complaints
• Explains display standards to sales clerks and ensures items are arranged properly, areas are clean, and fixtures repaired if needed
• Daily checks on team knowledge (product, promos, store layout/services), appearance (uniform, posture, grooming), and demeanor (greeting, spiels)

Skills

Leadership

Customer service

Communication

Interpersonal skills

Education

Bachelor’s Degree in Business Administration

Job description

Job Description:

• Monitors departmental sales vs. target on a daily basis, identifies causes of poor performance and recommends solutions to Regional Manager for proper action.

• Proactively seeks customer interactions, builds sustained relationships with top 100 customers and converts the ones with complaints into happy shoppers.

• Explains display standards to sales clerks and regularly checks if items are arranged properly, areas are clean and asks for repair or replacement of broken fixtures.

• Conducts daily checking on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels).

Key Qualifications:

• Bachelor’s Degree in Business Administration or similar

• At least 2 years’ related retail work experience in a managerial role

• Strong leadership, customer service-oriented with in-depth knowledge of basic business management processes

• Excellent communication and interpersonal skills