Seller Operations Projects - FBS Business Development, SCommerce

Shopee; Manila; Sur place; PHP 1 709 401 - 2 849 003; Plein temps

Résumé du poste

A leading company seeks a mid-senior level FBS Seller Ops Projects Specialist in Manila. The role is crucial for optimizing seller operations through process enhancements and effective data reporting, directly impacting seller success on the platform. Candidates should possess strong analytical skills and at least three years of related experience.

Qualifications

• Minimum of 3 years of experience in operations or process improvement.
• Experience in e-commerce project management required.
• Familiarity with process automation tools and data reporting.

Responsabilités

• Lead projects to improve and automate Seller Operations focusing on warehouse and logistics operations.
• Develop reporting systems to monitor operational performance.
• Coordinate with cross-functional teams to implement operational improvements.

Connaissances

Process Optimization

Data Reporting

Problem Solving

Communication

Collaboration

Formation

Bachelor’s degree in Operations, Business, Data Analytics or a related field

Outils

Excel

SQL

Description du poste

Seller Operations Projects - FBS Business Development, SCommerce

Shopee Manila, National Capital Region, Philippines

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Seller Operations Projects - FBS Business Development, SCommerce

Shopee Manila, National Capital Region, Philippines

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About The Team

The FBS Seller Ops Projects Specialist will enhance seller operations by optimizing processes, automating workflows, and generating insightful reports. This role focuses on improving the efficiency and effectiveness of our Seller Operations, including warehouse/logistics, billing, dispute resolution, and Seller Center functionality. Your work will be essential in driving cost-effective solutions while supporting sellers in maximizing their success on our platform.

About The Team

The FBS Seller Ops Projects Specialist will enhance seller operations by optimizing processes, automating workflows, and generating insightful reports. This role focuses on improving the efficiency and effectiveness of our Seller Operations, including warehouse/logistics, billing, dispute resolution, and Seller Center functionality. Your work will be essential in driving cost-effective solutions while supporting sellers in maximizing their success on our platform.

Job Description

• Lead projects to improve and automate Seller Operations, focusing on warehouse and logistics operations, billing, and dispute resolution.
• Develop and manage reporting systems to monitor operational performance and identify improvement areas.
• Collaborate with the Product, Seller Ops team to enhance features that support seller performance and efficiency.
• Analyze operational data and provide recommendations to help sellers improve their overall performance.
• Coordinate with cross-functional teams to ensure smooth implementation of operational improvements, balancing efficiency with seller needs.
  
  

Requirements

• Bachelor’s degree in Operations, Business, Data Analytics, or a related field.
• Has at least 3 years of experience in operations, process improvement, or e-commerce project management.
• Proficiency in process automation tools and data reporting (e.g., Excel, SQL, or other BI tools).
• Strong problem-solving skills, with a detail-oriented approach to managing complex processes.
• Excellent communication and collaboration skills to work across teams and drive impactful changes.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Strategy/Planning

• Industries

  Internet Marketplace Platforms and Technology, Information and Internet

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