Cross-Border E-Commerce Operations Specialist

Wook Global Philippine Technology Inc.; Manila; On-site; PHP 446,000 - 725,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Annual Appraisal

Employee of the Month Award

Employee Recognition Program

Incentives

Employee Discount

Job summary

Wook Global Philippine Technology Inc. seeks an on-site Cross-Border E-Commerce Operations Specialist in Manila. You will manage daily Lazada and Shopee store operations, plan promotions, and drive performance to achieve targets. You will monitor traffic, sales, and product data, and optimize storefronts with cross-functional teams.

The role requires 1–3 years in e-commerce ops, a Bachelor’s degree, and is based in Manila. Competitive benefits and career growth opportunities are offered.

Qualifications

• Bachelor's degree or equivalent.
• 1–3 years of relevant e-commerce operations experience.
• On-site role based in Manila, Philippines.

Responsibilities

• Oversee daily operations of Lazada and Shopee stores.
• Plan and execute store promotions to meet performance goals.
• Analyze store data (traffic, sales, product metrics) and optimize storefronts.
• Identify opportunities to increase traffic, click-through rate, views, and conversions.
• Coordinate with platform managers and customer service for smooth operations.
• Develop event promo plans and monitor results to drive growth.

Skills

Lazada promotions

Shopee promotions

Store performance analysis

Digital marketing tools

Traffic and conversion optimization

Education

Bachelor's degree

Tools

Lazada

Shopee

Facebook

TikTok

Job description

Cross-Border E-Commerce Operations Specialist

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives

Government Mandated Benefits

Employee Discount

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

Work-Life Balance

Flexible Hours

• Responsible for the daily operation and management of Lazada and Shopee stores, familiar with promotion, control the implementation of store details, and achieve the established performance goals as planned.
• Familiar with platform activities and rules, responsible for connecting with platform operations, seeking more resources for the store, and formulating event promotion plans to ensure performance improvement.
• Responsible for the planning of store promotions, related sales, and to improve the store conversion rate.
• Research on Lazada and Shopee marketing tools using Facebook and Tiktok to drain traffic, put forward application solutions, increase in-store traffic, increase click rate, page view and conversion rate.
• Responsible for monitoring daily store data (traffic data, sales data, commodity data), diagnosing and optimizing the storefront and implementing follow-up execution results.
• Regularly track and evaluate the effect, and submit a statistical analysis report of the promotion effect, put forward marketing improvement measures in a timely manner and give practical improvement plans.
• Pay attention to competing products and industry data, analyze various operational data, and put forward reasonable suggestions.
• Maintain good communication and interaction with the platform manager, service manager, and platform customer service
• Other tasks may be assigned by his superior from time to time.

Working Location

rysso tower, Current latitude and longitude 14.610471782790764, 120.96935893633285

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