Seasonal Holiday E-commerce Support Specialist

Resolv Global; Dagupan; On-site; PHP 201,000 - 290,000; Full time

Job summary

Resolv Global is hiring Seasonal Customer Service Representatives to support orders, product questions and general inquiries for the holiday peak. You will converse across phone, email and chat, ensuring accurate updates and friendly service to an international customer base.

The role emphasizes attention to detail, multi-system navigation, and the ability to work weekends during the season. Prior e-commerce or online retail experience is a plus.

Qualifications

• Attention to detail in handling orders and inquiries.
• Ability to navigate multiple systems and tools.
• Willingness to work weekends during peak season.
• Prior e-commerce or online retail experience is a plus.

Responsibilities

• Support orders, product questions and general inquiries.
• Communicate with customers via phone, email and chat to provide updates.
• Deliver accurate information with friendly service to an international customer base.

Skills

Attention to detail

Multi-system navigation

Weekend availability

E-commerce experience

Job description

Resolv Global is hiring Seasonal Customer Service Representatives to support orders, product questions and general inquiries for the holiday peak. You will converse across phone, email and chat, ensuring accurate updates and friendly service to an international customer base.

The role emphasizes attention to detail, multi-system navigation, and the ability to work weekends during the season. Prior e-commerce or online retail experience is a plus.