Seasonal E-Commerce Customer Support Specialist

Resolv Global; San Fabian; On-site; PHP 240,000 - 300,000; Full time

Job summary

Resolv Global is seeking Seasonal Customer Service Representatives to support customers across phone, email, and chat during the holiday peak. You will handle orders, product questions, and account updates while maintaining accuracy and a customer-first approach.

The role emphasizes high-volume, fast-paced support with weekend work as needed and opportunities to grow e-commerce experience across multiple channels.

Qualifications

• Experience in customer service preferred.
• Comfort handling orders and product questions.
• Weekend work as needed during peak periods.

Responsibilities

• Handle orders, product questions and account updates via phone, email and chat.
• Maintain accuracy and a customer-first approach in all interactions.
• Support customers across multiple channels during holiday peak.

Skills

Customer service

Multichannel support

High-volume handling

Job description

Resolv Global is seeking Seasonal Customer Service Representatives to support customers across phone, email, and chat during the holiday peak. You will handle orders, product questions, and account updates while maintaining accuracy and a customer-first approach.
The role emphasizes high-volume, fast-paced support with weekend work as needed and opportunities to grow e-commerce experience across multiple channels.