Seasonal E‑Commerce Support Agent (EST Hours)

Resolv Global; Dagupan; On-site; PHP 434,000 - 608,000; Part time

Job summary

Resolv Global is seeking friendly Seasonal Customer Service Representatives in the Philippines to support during the holiday surge. You will handle orders, answer questions, and assist customers via phone, email, and chat with a warm, professional style.

Training is on EST hours; shifts may include weekends. Candidates should have prior customer service experience, strong English skills, and the ability to multi-task across systems.

Qualifications

• Prior customer service experience required.
• Strong English skills.
• Ability to multi-task across systems.

Responsibilities

• Handle orders and respond to questions.
• Assist customers via phone, email, and chat.
• Maintain warm, professional communication with customers.

Skills

Customer service

English proficiency

Multi-tasking

Job description

Resolv Global is seeking friendly Seasonal Customer Service Representatives in the Philippines to support during the holiday surge. You will handle orders, answer questions, and assist customers via phone, email, and chat with a warm, professional style.

Training is on EST hours; shifts may include weekends. Candidates should have prior customer service experience, strong English skills, and the ability to multi-task across systems.