Holiday E‑Commerce Customer Care Specialist (Seasonal)

Resolv Global; Dagupan; On-site; PHP 110,000 - 152,000; Part time

Job summary

Resolv Global in the Philippines is seeking seasonal Customer Service Representatives to assist with the holiday surge. You will handle orders, respond to questions, and support customers via phone, email, and chat with a warm, professional style.

Training is conducted on EST hours and shifts may include weekends. Candidates should have prior customer service experience, strong English skills, and the ability to multitask across systems.

Qualifications

• Prior customer service experience is preferred.
• Proficient English communication, both written and spoken.
• Ability to multitask across multiple systems and tools.

Responsibilities

• Handle orders and answer customer questions.
• Assist customers via phone, email, and chat with a warm, professional style.

Skills

Customer service experience

Strong English skills

Multitasking across systems

Job description

Resolv Global in the Philippines is seeking seasonal Customer Service Representatives to assist with the holiday surge. You will handle orders, respond to questions, and support customers via phone, email, and chat with a warm, professional style.

Training is conducted on EST hours and shifts may include weekends. Candidates should have prior customer service experience, strong English skills, and the ability to multitask across systems.